Windows 10: I found this -> "cannot connect bluetooth device Marshall Stanmore speaker"

I found this question from 1 January 2019, but i doesn't have a final response.I have the same problems with my Stanmore. What should I do? Was the problem solved? I cannot connect it to my PC, but i can connect it to another devices.

:)

 

cannot connect bluetooth device (Marshall Stanmore speaker)

Dear friends,

My Stanmore bluetooth connection was poor, so I have tried to re-connect it to fix the issue. Suddenly, when I was trying to connect the Stanmore to my PC, both options of the bluetooth device got shut down.

From this moment I have triend any possible method to connect my Stanmore to my PC. I tried to un-install the bluetooth device from the bluetooth menu and from the bluetooth properties, to turn off both the PC and the Stanmore in order to get a "fresh"
new start etc, yet nothing worked.
The Stanmore dosen't appear on my bluetooth device and could not be detcted by the bluetooth scan.

However, I have tried to connect the Stanmore to my smartphone and it worked just fiine (the bluetooth scanner had detect the device and the stanmore was able to play the music/audio).

On top of that, on my Bluetooth "advanced" settings the speaker bluetooth drivers appear and the system note that they work propely:



This is extreemly wiered as through my attempts to restore the connection I have un-installed both bluetooth devices that appear in the picture above.

Please help me, I have read the whole trouble-shooting guide and the help book of Windows, but didn't find any situation similar to mine.

Thanks in advance,

Dan

 

Surface laptop won't work with Marshall speaker

Hi Greg. Thank you for responding, as far as I know there's no charging port or other way for this speaker to power, it's a Marshall Stanmore 2. I'm not very tech-savvy so please do excuse if I have overlooked anything.

 

cannot connect bluetooth device (Marshall Stanmore speaker)

My apologies for the delayed reply Dan

Press Windows Key + X to open Power User Menu.

Select Device Manager from the list that appears

Once the Device Manager starts, locate your Bluetooth driver, right-click it and choose Uninstall.

If available check Delete the driver software for this device and click OK

Reboot the PC and the drivers should reinstall automatically.