Windows 10: I get a blue screen on start up sometimes

Discus and support I get a blue screen on start up sometimes in Windows 10 BSOD Crashes and Debugging to solve the problem; This is the crash dump info I got DRIVER_IRQL_NOT_LESS_OR_EQUAL d1 An attempt was made to access a pageable or completely invalid address at an... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by FlawlessWarrior, Mar 8, 2020.

  1. FLAWLESSWARRIOR
    FlawlessWarrior Win User

    I get a blue screen on start up sometimes


    This is the crash dump info I got


    DRIVER_IRQL_NOT_LESS_OR_EQUAL d1

    An attempt was made to access a pageable or completely invalid address at an

    interrupt request level IRQL that is too high. This is usually

    caused by drivers using improper addresses.

    If kernel debugger is available get stack backtrace.

    Arguments:

    Arg1: ffffaf019d51c014, memory referenced

    Arg2: 0000000000000006, IRQL

    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation

    Arg4: fffff803474bed5c, address which referenced memory



    Debugging Details:

    ------------------



    *** WARNING: Unable to verify timestamp for amd_sata.sys

    *** WARNING: Unable to verify timestamp for win32k.sys



    KEY_VALUES_STRING: 1





    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    SYSTEM_MANUFACTURER: MSI



    SYSTEM_PRODUCT_NAME: MS-7A33



    SYSTEM_SKU: To be filled by O.E.M.



    SYSTEM_VERSION: 3.0



    BIOS_VENDOR: American Megatrends Inc.



    BIOS_VERSION: 5.00



    BIOS_DATE: 03/28/2017



    BASEBOARD_MANUFACTURER: MSI



    BASEBOARD_PRODUCT: X370 GAMING PLUS MS-7A33



    BASEBOARD_VERSION: 3.0



    DUMP_TYPE: 2



    BUGCHECK_P1: ffffaf019d51c014



    BUGCHECK_P2: 6



    BUGCHECK_P3: 1



    BUGCHECK_P4: fffff803474bed5c



    WRITE_ADDRESS: fffff80343b733b8: Unable to get MiVisibleState

    Unable to get NonPagedPoolStart

    Unable to get NonPagedPoolEnd

    Unable to get PagedPoolStart

    Unable to get PagedPoolEnd

    ffffaf019d51c014



    CURRENT_IRQL: 6



    FAULTING_IP:

    amd_sata+ed5c

    fffff803`474bed5c 8911 mov dword ptr [rcx],edx



    CPU_COUNT: c



    CPU_MHZ: e09



    CPU_VENDOR: AuthenticAMD



    CPU_FAMILY: 17



    CPU_MODEL: 1



    CPU_STEPPING: 1



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXPNP: 1 !blackboxpnp





    BLACKBOXWINLOGON: 1



    CUSTOMER_CRASH_COUNT: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    BUGCHECK_STR: AV



    PROCESS_NAME: System



    ANALYSIS_SESSION_HOST: MATIAS



    ANALYSIS_SESSION_TIME: 03-08-2020 18:55:43.0598



    ANALYSIS_VERSION: 10.0.18362.1 x86fre



    TRAP_FRAME: ffffd70f5a6532b0 -- .trap 0xffffd70f5a6532b0

    NOTE: The trap frame does not contain all registers.

    Some register values may be zeroed or incorrect.

    rax=000000000000001e rbx=0000000000000000 rcx=ffffaf019d51c014

    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000

    rip=fffff803474bed5c rsp=ffffd70f5a653448 rbp=ffffaf019d51b000

    r8=0000000000000008 r9=0000000000000008 r10=0000000000000000

    r11=ffffd70f5a653320 r12=0000000000000000 r13=0000000000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0 nv up ei ng nz na po nc

    amd_sata+0xed5c:

    fffff803`474bed5c 8911 mov dword ptr [rcx],edx ds:ffffaf01`9d51c014=????????

    Resetting default scope



    LAST_CONTROL_TRANSFER: from fffff803437d33e9 to fffff803437c1510



    STACK_TEXT:

    ffffd70f`5a653168 fffff803`437d33e9 : 00000000`0000000a ffffaf01`9d51c014 00000000`00000006 00000000`00000001 : nt!KeBugCheckEx

    ffffd70f`5a653170 fffff803`437cf72b : 00000000`00000000 fffff803`470e12c5 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69

    ffffd70f`5a6532b0 fffff803`474bed5c : fffff803`474b1191 ffffdd0c`9e2fd870 00000000`00000001 00000000`00010000 : nt!KiPageFault+0x46b

    ffffd70f`5a653448 fffff803`474b1191 : ffffdd0c`9e2fd870 00000000`00000001 00000000`00010000 00000000`00000000 : amd_sata+0xed5c

    ffffd70f`5a653450 ffffdd0c`9e2fd870 : 00000000`00000001 00000000`00010000 00000000`00000000 00000000`00000001 : amd_sata+0x1191

    ffffd70f`5a653458 00000000`00000001 : 00000000`00010000 00000000`00000000 00000000`00000001 fffff803`47461000 : 0xffffdd0c`9e2fd870

    ffffd70f`5a653460 00000000`00010000 : 00000000`00000000 00000000`00000001 fffff803`47461000 00000000`00000000 : 0x1

    ffffd70f`5a653468 00000000`00000000 : 00000000`00000001 fffff803`47461000 00000000`00000000 ffffffff`c000000e : 0x10000





    THREAD_SHA1_HASH_MOD_FUNC: dda8f8cd1d2acaefb020049b37ec8ca22d41953a



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 534f1363588b692dd6ae41c743b3577c69dfbffa



    THREAD_SHA1_HASH_MOD: 73b7bdcb903fe422ab7a7e16c9841352ad7cdf4e



    FOLLOWUP_IP:

    amd_sata+ed5c

    fffff803`474bed5c 8911 mov dword ptr [rcx],edx



    FAULT_INSTR_CODE: 83f01189



    SYMBOL_STACK_INDEX: 3



    SYMBOL_NAME: amd_sata+ed5c



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: amd_sata



    IMAGE_NAME: amd_sata.sys



    DEBUG_FLR_IMAGE_TIMESTAMP: 550a6ffc



    STACK_COMMAND: .thread ; .cxr ; kb



    BUCKET_ID_FUNC_OFFSET: ed5c



    FAILURE_BUCKET_ID: AV_amd_sata!unknown_function



    BUCKET_ID: AV_amd_sata!unknown_function



    PRIMARY_PROBLEM_CLASS: AV_amd_sata!unknown_function



    TARGET_TIME: 2020-03-08T06:16:34.000Z



    OSBUILD: 18362



    OSSERVICEPACK: 657



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 272



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: 2005-04-22 22:40:32



    BUILDDATESTAMP_STR: 190318-1202



    BUILDLAB_STR: 19h1_release



    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    ANALYSIS_SESSION_ELAPSED_TIME: 438a



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:av_amd_sata!unknown_function



    FAILURE_ID_HASH: {baba09ea-9d31-24b8-a3c5-a4fe88457fa1}



    Followup: MachineOwner

    ---------


    I uploaded the crash dump file just in case here :

    https://1drv.ms/u/s!ApgqJH1Z3H_zjjqkzV81UxqdwLdj

    :)
     
    FlawlessWarrior, Mar 8, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 8, 2020
    #2
  3. HERMMIE17
    hermmie17 Win User
    Screen goes blue / black on start of atitool

    i tried 0.26 and the new beta but its the same... if i start atitool the screen immidiately goes blue or black and i have to reboot... the computer doesnt really hang but the screen seems to be lost.
    any suggestions? i dont have any other programs running, i dont even want to OC my card i just want to have control over the fan speed, i have a x1800xt btw.
     
    hermmie17, Mar 8, 2020
    #3
  4. S M MAHMUDUL HASAN
    S M Mahmudul Hasan Win User

    I get a blue screen on start up sometimes

    Blue screen at startup-system unable to start

    Alright, we will start with this primary fix. Please follow the steps of the given link bellow and reply with your result. It is suggested to follow every step carefully.

    >
    Troubleshoot blue screen errors

    I'll look forward to your reply.

    Best Regards.
     
    S M Mahmudul Hasan, Mar 8, 2020
    #4
Thema:

I get a blue screen on start up sometimes

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