Windows 10: I get an error message" Your device ran into a problem and needs to resrt. Were just...

How to fix, I keep getting a message "Your device ran into a problem and needs to restart. Were just collecdting some error information and then will restart for you" I tried?get help add but its impossible to use. Microsoft cant help. Can anyone help me with the fix

:)

 

Your PC ran into a problem and needs restarting

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Would you be able to capture an image or a screenshot of the complete error message that your getting?
• Were there any software or application you've recently installed?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Error: No work available to process

Hmm. Either it's put out errors and WCG is limiting the work units available, or the project list may not be set to supply other WU when one runs out. (if the problem lies here and not on your end)

On the options to your left, if you go into Results Status, select the computer from Device Name and then look through results see if either they were returned late, errors or any other kind of issue that would stop the servers supplying WU from that perspective.

If there are no errors then it's maybe down to your project list. So selecting Device Manager from the left menu and then clicking on the profile assigned to that computer and make sure that it's assigned to receive WU for other projects if they run out.

At least those steps will rule out problems from the WCG end.

 

Unknown device problem

It's looking like the

I am most grateful for your advice. It's looking like the Intel management engine device is the culprit, but I don't seem to be able to replace it.

When I went into device manager properties/Details/Hardware Ids for the unknown device I got this
ACPI\NTN0530
*NTN0530

When I googled those, I didn't find much that made any sense to me, so I located, downloaded and ran as administrator the update for the Intel management engine device. I got this:
*39058-0aba20f195ca3e16fb2c2cc9aae15d8a.jpg*

Oooops, sorry it is so small. What the error message says is that "the setup program failed to start one or more application processes. Setup will exit."

Where do you suggest I go from here? Can I get there from here?