Windows 10: I get the code 6002 in my event viewer and this is when my laptop just decides to turn off...

Discus and support I get the code 6002 in my event viewer and this is when my laptop just decides to turn off... in Windows 10 BSOD Crashes and Debugging to solve the problem; The laptop lid stays open, there is a heavy workload on the GPU going on and it cant be a temp issue because it starts to throttle a ~83 Degrees C but... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AyaanMAG, Mar 14, 2022.

  1. AYAANMAG
    AyaanMAG Win User

    I get the code 6002 in my event viewer and this is when my laptop just decides to turn off...


    The laptop lid stays open, there is a heavy workload on the GPU going on and it cant be a temp issue because it starts to throttle a ~83 Degrees C but I don't let it go above ~75 Degrees C. My CPU also stays at about ~65 Degrees C

    :)
     
    AyaanMAG, Mar 14, 2022
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Error in Event Viewer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As you have mentioned, you have performed a repair installation on the computer and you see Event 508, 510 and 533 in Event Viewer.



    I would like to inform that if you see any critical error in Event Viewer, please share the event logs with us to help you with the appropriate troubleshooting steps. Please follow the steps mentioned below to share the event logs:



    1. Press Windows + X from the keyboard, select
      Event Viewer.
    2. Expand Windows Logs from the left pane and select
      Applications.
    3. Click Filter Current Log from extreme right pane. Then in the new windows check the box beside
      Error and click OK.
    4. Now, look for a critical Error in the list and note down the message/information from the
      General Tab in the lower section.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 14, 2022
    #2
  3. NANCY3243
    nancy3243 Win User
    Event Viewer problem with latest Windows Build 1607

    After installing the new Windows build 1607, the Event Viewer stopped recording events under Diagnostic Performance. (Before 1607 I checked the files located under Windows.old dated 9/23/2016 and located this file which indeed did have a list of events
    recorded.)

    Since the initial 1607 download there have been two new builds automatically installed on my laptop.



    The last step in an automatic download is the RESTART. Prior to my rebooting, I checked the Diagnostic Performance and for sure, these had the list of events.



    Rebooting by me, causes the Diagnostic Performance errors to disappear.

    As suggested earlier I have run the SFC/DISM commands with no errors reported.

    Any Ideas?

    Nancy
     
    nancy3243, Mar 14, 2022
    #3
  4. MAC7EOD
    Mac7eod Win User

    I get the code 6002 in my event viewer and this is when my laptop just decides to turn off...

    Event Viewer Problems

    I followed your suggestion (see image)
    I get the code 6002 in my event viewer and this is when my laptop just decides to turn off... 18a90b1f-3ede-4415-b048-d8014dfa9f15.png
    .
    Not sure what Notification to turn off as I do not see a reference to Event Viewer.
     
    Mac7eod, Mar 14, 2022
    #4
Thema:

I get the code 6002 in my event viewer and this is when my laptop just decides to turn off...

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