Windows 10: i get the message showing when Iam watching a video and it freezes a...

what to do when the message comes up saying media-err-network

:)

 

Can't watch videos on Win 10

Hi,

Please assist me with the following information related to this issue:

• Which web browser are you using to watch online videos?
• Do you receive any error message?
• What is the make and model of the computer?

If you are using Internet Explorer to watch online videos, I suggest you to
follow the steps mentioned in the following link and check:Why won't videos play in Internet Explorer?

Note: The above mentioned article contains steps to reset IE. Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings in IE are lost and cannot
be recovered.

Please reply us with the required information along with the status of the issue to assist you further.

 

Problem watching videos

Hi Ara,



Thank you for writing to Microsoft Community forum.



To have a better clarity on the issue, respond to the questions listed below:

• Were any changes made on the computer prior to this issue?
  
• Does the issue persist on all sites?
  
• Do the downloaded videos play fine?
  

Meanwhile you may try the steps listed below and check if it works:

• Right click on the video you’re watching.
  
• Click on ‘Settings’.
  
• On the first tab, make sure ‘Enable hardware acceleration’ box is unchecked.
  

Regards,

 

Windows freezes when watching online videos

Hi Benny,

Please answer these question to assist you better.

• Have you installed all pending Windows updates?
• Do you get any error message?
• Do you face this issue while playing downloaded videos?

I suggest you to install all pending Windows updates and check. If the issue still persists follow next Methods.

Method 1: Run the Video playback troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• • • 
      Press Windows key + X, select
      Control panel.
      
    • 
      Change the view by option on the top right to Large icons.
      
    • 
      Click on Troubleshooting and click on the view all option on the left panel.
      
    • 
      Run Video playback.
      
    • 
      Restart the system and check if the issue is resolved.
      

Method 2: Uninstall Adobe flash player and reinstall latest version.


Refer the link below to uninstall Adobe flash player.

Uninstall Flash Player | Windows

Update the latest version Adobe flash player from this link.

http://get.adobe.com/flashplayer/otherversions/

Do let us know the performance of your computer. Thank you.