Windows 10: I get this option after reset my pc with keep my file, but i found this options. I tried...

My pc show these option

:)

 

No "Reset This PC" option

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, it would be great if you can help us with the details requested below:

• Where exactly are you looking for the Reset this PC option?
  
• Were you able to successfully clone the drive?
  
• Could you please provide more clarity on, “On original hard disk the WinRE recovery partition was last partition. On new hard disk that partition had moved to first position”?
  
• Were you able to get the Reset this PC option by following the steps mentioned in the article provided by you?
  

If you wish to reset the PC, there are multiple ways to do it. You may want to refer the steps mentioned in the article

Reset or reinstall Windows 10.



However, please reply with the details requested above to help you with the appropriate details.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

No Option for Reset My PC

** Source:
Microsoft Support - "Recovery options in Windows 10" **

• On a working PC, go to the
  Microsoft software download website.
• Download the media creation tool and then run it.
• Select Create installation media for another PC.
• Choose a language, edition, and architecture (64-bit or 32-bit).
• Follow the steps to create installation media, and then select Finish.
• Connect the installation media you created to your nonfunctional PC, and then turn it on.
• On the initial setup screen, enter your language and other preferences, and then select
  Next. If you're not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.
• Select Repair your computer.
• On the Choose an option screen, select Troubleshoot. From there, you can:
• Restore from a system restore point by selecting Advanced options >
  System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC problems. Restoring from a restore point won’t affect your personal files.

• Select Reset this PC to reinstall Windows 10. This will remove apps and drivers you installed and changes you made to settings, but lets you choose to keep or remove your personal files.

 

Re: All boot options are tried...

Hi Elda,

If the boot sequence didn't work, then we suggest try running the laptop in safe mode. To do this, here's a few steps to follow:

• Power down your laptop.
• Turn it back on again.
• When you turn it back on, press F8 repeatedly until the power on option appeared.
  
• If you see the boot option "Safe Mode with Networking", choose that option.
• See if you can boot up in Safe mode.

We'll look forward to your response.