Windows 10: I get WHEA_UNCORRECTABLE_ERROR (124) Please help

Discus and support I get WHEA_UNCORRECTABLE_ERROR (124) Please help in Windows 10 BSOD Crashes and Debugging to solve the problem; I was messing around with the Kernel of FreeBSD in VB. Now this happens every time when I play some games. I know it is a dirver related issue. And I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CharlesWang7, Feb 9, 2019.

  1. I get WHEA_UNCORRECTABLE_ERROR (124) Please help


    I was messing around with the Kernel of FreeBSD in VB. Now this happens every time when I play some games.

    I know it is a dirver related issue. And I have tried to fix this problem by my self(Driver updates, turn OC off, etc), but I can't seem to find the problem.


    Microsoft (R) Windows Debugger Version 10.0.18303.1000 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\wangc\OneDrive\Desktop\020819-7359-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 17763 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Machine Name:
    Kernel base = 0xfffff800`0721f000 PsLoadedModuleList = 0xfffff800`0763aad0
    Debug session time: Fri Feb 8 19:52:17.286 2019 (UTC - 8:00)
    System Uptime: 0 days 0:00:02.025
    Loading Kernel Symbols
    ...............................................................
    .
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    For analysis of this file, run !analyze -v
    nt!WheapCreateLiveTriageDump+0x7b:
    fffff****f00000b60
    5: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000007, BOOT Error
    Arg2: ffffad8fb5a53038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000
    Arg4: 0000000000000000

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 10.0.17763.292 (WinBuild.160101.0800)

    DUMP_TYPE: 2

    BUGCHECK_P1: 7

    BUGCHECK_P2: ffffad8fb5a53038

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    BUGCHECK_STR: 0x124_GenuineIntel

    CPU_COUNT: 8

    CPU_MHZ: e10

    CPU_VENDOR: GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 9e

    CPU_STEPPING: c

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: DESKTOP-F2RH1MQ

    ANALYSIS_SESSION_TIME: 02-08-2019 20:03:25.0178

    ANALYSIS_VERSION: 10.0.18303.1000 amd64fre

    STACK_TEXT:
    ffffe585`fb5aa4a0 fffff800`0779da29 : ffffad8f`b13f1040 ffffad8f`b5a53010 fffff800`07626600 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b
    ffffe585`fb5aa9d0 fffff800`0753dd78 : ffffad8f`b5a53010 fffff800`0727f811 00000000`00000000 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
    ffffe585`fb5aaa00 fffff800`0753ea8b : fffff800`076265a0 fffff800`07626600 fffff800`0762a880 ffffad8f`b1283b70 : nt!WheapProcessWorkQueueItem+0x48
    ffffe585`fb5aaa40 fffff800`072d31ea : ffffad8f`b12a0b80 ffffad8f`b13f1040 fffff80c`1bb59500 ffffad8f`00000000 : nt!WheapWorkQueueWorkerRoutine+0x2b
    ffffe585`fb5aaa70 fffff800`072a5bc5 : ffffad8f`b13f1040 ffffad8f`b1298040 ffffad8f`b13f1040 00000000`00000000 : nt!ExpWorkerThread+0x16a
    ffffe585`fb5aab10 fffff800`073d989c : ffffe701`251b9180 ffffad8f`b13f1040 fffff800`072a5b70 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    ffffe585`fb5aab60 00000000`00000000 : ffffe585`fb5ab000 ffffe585`fb5a4000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


    THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 2d7687bc4d9a24dd51c507635bc4ce8aa00fde94

    THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: GenuineIntel

    IMAGE_NAME: GenuineIntel

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    STACK_COMMAND: .thread ; .cxr ; kb

    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN

    BUCKET_ID: 0x124_GenuineIntel__UNKNOWN

    PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel__UNKNOWN

    TARGET_TIME: 2019-02-09T03:52:17.000Z

    OSBUILD: 17763

    OSSERVICEPACK: 292

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: unknown_date

    BUILDDATESTAMP_STR: 160101.0800

    BUILDLAB_STR: WinBuild

    BUILDOSVER_STR: 10.0.17763.292

    ANALYSIS_SESSION_ELAPSED_TIME: c2e

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x124_genuineintel__unknown

    FAILURE_ID_HASH: {d4ff8356-accf-463b-abb8-12a20b1a031a}

    Followup: MachineOwner
    ---------

    :)
     
    CharlesWang7, Feb 9, 2019
    #1

  2. WHEA_UNCORRECTABLE_ERROR 124 but no bsod


    Same like this:
    WHEA_UNCORRECTABLE_ERROR 124 but no bsod - Windows 10 Forums

    Code:
    Code:
    0x00000124:    [SPECIAL] WHEA_UNCORRECTABLE_ERROR (2018-02-19 14:36:04) [Windows 10]    CAUSED BY:     AuthenticAMD_PROCESSOR_BUS_PRV        WHEA Notify:   Machine Check Exception       Type:     BUS error       Error:    BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)    PROCESS:       System
    "BUS OBS Error": Observing error. Usually caused by hardware components, Mainboard or chipset drivers.
     
    BSODHunter, Feb 9, 2019
    #2
  3. Lot of WHEA_UNCORRECTABLE_ERROR (124) on intel nuc NUC7i3BN and 1809 17763.104

    So, I have been troubleshooting lot of WHEA_UNCORRECTABLE_ERROR (124).

    It ususally happens returning from sleep\hibernate at log in screen. If the nuc is slow to start I can pretty much predict it will bsod.

    the nuc has two banks for memory, and I have 8x2 Gb installed. Tried only upper and lower bank, and it still crashed.

    All the minidumps says :

    WHEA_UNCORRECTABLE_ERROR (124)

    BUGCHECK_STR: 0x124_GenuineIntel

    WIN8_DRIVER_FAULT

    but the process can be different. minidumps

    Any advice? Last step is reinstall before contacting the shop for a replacement

    [table][tr][td]
    [/td][/tr][/table]
     
    mmikeolson, Feb 9, 2019
    #3
  4. I get WHEA_UNCORRECTABLE_ERROR (124) Please help

    BSOD Help whea_uncorrectable_error (124)

    Hi,

    I will certainly help you regarding the blue screen issue.

    Kindly let us know a few more details on the below questions:

    • Since when are you facing this issue?
    • Did you make any changes prior to the issue?
    Kindly refer the suggestions from the link below:

    Windows 10 BSOD WHEA_UNCORRECTABLE_ERROR

    Also, refer the link regarding the blue screen error:

    https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

    Please get back to us for further assistance. We will be happy to help.

    Thank you
     
    Jahnabi Das, Feb 9, 2019
    #4
Thema:

I get WHEA_UNCORRECTABLE_ERROR (124) Please help

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