Windows 10: I got a brand new laptop asus for Christmas but its laggy

I got a brand new laptop asus for Christmas but its always slow and laggy turned on the haven't downloaded anything but it's all buggy then my fans start going loud despite I've one had it on for 3 minutes on a hard surface weve checked and the disc drive isnt broken and its updated to katest one, and theres no dust is this normal how do I fix this I need it for my gcse workI need it to speed up

:)

 

My brand new Asus laptop came with pre-installed malware.

Laptop may have been manufactured in early 2016 and has been on the shelf for nearly a year waiting to be purchased.

Why don’t you return the laptop to the place of purchase for a complete refund or tell the vendor the laptop has issues and needs to be replaced?

OR

Contact ASUS Support regarding these issues you are seeing on a “brand new” ASUS laptop that was just turned on for the first time and is still under warranty and let ASUS explain or resolve your concerns: Official Support | ASUS USA

Regards…

 

brand new lap top battery

I ran the troubleshoot power option and it said “Display brightness setting is too high”

but it’s a brand new laptop, i should think I could expect the most from it.

I haven’t tried the next steps uou have suggested yet.

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.