Windows 10: I got a security alert and now my computer is locked up. What do I do?

I got this message"

** Windows warning Alert**

Error #

Please call us immediately at +1-885-322-3864 toll free


I called but, it didn't sound like a valid Microsoft rep so I hung up. Now my computer is frozen. What should I do?


thanks

:)

 

pop-ups security alerts

Tried everything that was suggested . Still getting security alerts ( even while reading the e-mail from this issue .Also .when I tried to enter command prompt as was suggested on this .

• Right-click on the Start menu.
• Select Command Prompt.
• Type cd/.
• Press Enter.
• Type "C:\Program Files\Internet Explorer\iexplore.exe" -extoff.
• Press Enter.
• This did not go through .I forget the answer it gave ?
• But nothing happened to change the fact I get security alerts ( in all I.E 11 , yahoo.ca.com/ my home page & Facebook ) in fact on any page I open .So annoying .I click esc, it stops and comes right back on my screen .Also tried the internet
  settings suggested on tools .Dated Aug,20.2017. Thank you .

 

Emergency Alerts

Hi Stephanie,

Just to confirm, is this the same thing that you tried on your phone, in order to turn off Amber Alerts?

• Open Settings.
• Tap on System.
• Tap on Messaging.
• Tap on the Change emergency alert settings link.
• Turn on or off the emergency alerts you want.

Let us know if this was the same thing that you tried.

We would also suggest to reset your phone after doing these steps to ensure that the changes on your phone's settings will be refreshed.

Simply press and hold the Power and Volume down button for 15 seconds and then release your hold afterwards.

 

"Internet Security Alert! Code: 055BCCAC9FEC". Does anybody know if this is real or a scam?

That's a fake alert. If you would call that number, the scammers would try to sell you their unneeded "services/products" and they might try to trick you into allowing them access to your computer...

See:

• Remove the Internet Security Alert Tech Support Scam
• How to remove "Internet Security Alert" Fake Alerts (Microsoft Scam)