Windows 10: I got a virus i need help with

i think i have a virus on my laptop and i cant get rid of it, i downloaded steam and i think i did it off the wrong website somehow. any ideas? someone said to delete "PcAppStore" but when i tried it froze my laptop twice and the 3rd time it just disappeared, its still downloaded but i cant see it in the control panel.. so ideas anyone? please and thank you

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Clean the Virus

Hi,

Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

• Which build and version of Windows are you using?
• Did you encounter any error messages related to having a virus infection on your device?
• What are the troubleshooting steps have you done so far?

In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

Looking forward to your response.

 

svcvmx.exe virus : How to remove it?

See if one or the other multi-step removal guide helps. If you can't do a step, move on to the next steps.

• https://malwaretips.com/blogs/remove-dragonboost-ads/
• Remove the DragonBoost PUP
• Remove the Winvmx client & Vmxclient.exe PUP (Removal Guide)