Windows 10: I got an email that said I purchased a Microsoft product that I didn't order. Is this a scam ?

I received an email saying that I ordered a Microsoft product that I didn't order. Is this a scam ? * Moved from Community Center

:)

 

security scam?

Yes. That's a scam which is going on since many many years.

Suggestion to read:

• Beware of Phony Emails & Tech Support Scams

• https://www.microsoft.com/en-us/wdsi/threats/support-scams

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

 

Cannot activate Win10 Pro after Microsoft Store app purchase

Well that's a bit of a mystery to me. If this was a legit purchase, I suggest you call Microsoft and find out what the issue is. Something doesn't sound quite kosher here. Not saying you've done something wrong, but something doesn't seem right to me.

And I've never bought an OS from the Microsoft Store, but I'd think you'd still be emailed a license key. You might also check your Microsoft Account to see if the key was posted somewhere there.

Good luck.

 

Scam call?

Yes you did the right thing

Definitely a scam.

Do not trust unsolicited calls. Do not provide any personal information.

Suggestion to read/watch:

• Avoid tech support phone scams
• Beware of Phony Emails &Tech Support Scams
  
• Tech Support Scams – Help & Resource Page

Fake Tech Support Scams – video from the MS Digital Crimes Unit