Windows 10: I got black screen and system reboot automatically with on reason recently, and I copied...

CallSite nt!KiSwapContext + 0x76 BSTR 0x17 FunctionName KiSwapContext BSTR 0xd FunctionOffset 0x76 unsigned __int64 Parameters BSTR 0x0 StackOffset 0xffffec002f4147f0 unsigned __int64 ReturnOffset 0xfffff80111c1bca0 unsigned __int64 CallSite nt!KiSwapThread + 0x500 BSTR 0x17 FunctionName KiSwapThread BSTR 0xc FunctionOffset 0x500 unsigned __int64 Parameters BSTR 0x2 StackOffset 0xffffec002f414930 unsigned __int64 ReturnOffset 0xfffff80111c1b1cf unsigned __int64 CallSite nt!Ki

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Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Preparing automatic repair - black screen asus laptop

Hi,

In most cases, this issue is caused by a corrupted system file. For us to provide the best resolution possible, we'll be needing additional information:

• Is there an error code displayed when the screen turns black?
• Have you made any recent changes on your computer prior to the issue?

Meanwhile, we suggest that you follow the troubleshooting steps provided on this
article. It contains information and resolution about black screen errors.

We'll keep an eye out for your response.

 

Black screen after ‘preparing automatic repair.’

Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.