Windows 10: I got my works computer hacked and I need help figuring out the website

The computer is completely shut off, a man called and said he worked for the owner and there was a problem with the computer and he needed to fix it.He had me type in a remote access website and put in the code, it started with “techsupport” and I don’t remember the rest.The whole screen was black minus the word “CONTROLCONTROL” on it if I’m not wrong. My bosses need the website and I cannot for the life of me figure it out, please help.

:)

 

banning a website.

What about disabling these then? How can I see what sites are on my work's computers no look up list?

Not that I care about hacking it here at work, but I would like to know for the knowledge.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Did our Epson printer get hacked?

Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.