Windows 10: I got this graphics crash error wile playing games. Pls help

I got a error while playing some games on my laptop.




Source

Windows



Summary

Hardware error



Date

‎12-‎09-‎2020 22:08



Status

Report sent



Description

A problem with your hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffffb88f69d67010

Parameter 2: fffff80189aad740

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_18363

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18363.2.0.0.768.100

Locale ID: 1033



Extra information about the problem

Bucket ID: LKD_0x117_Tdr:A_IMAGE_nvlddmkm.sys_Unknown

Server information: 36b227ff-554a-4393-b03a-486507e9d04b



My laptop : Acer Predator Triton 300

:)

 

Game crashing.

Hi Nini,

The error message that you received when you played the game means that the graphics card driver needs an update. To resolve your concern, we suggest that you update the graphics card driver by following the steps below:

• Select the Start button, type Device Manager, and select it from the list of results.
• Expand one of the categories to find the name of your display adapter, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right-click your graphics
  card and select Update Driver.
• Select Search automatically for updated driver software.
• If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

If these steps don't work, try reinstalling the driver:

• Open the Device Manager.
• Right-click (or tap and hold) the name of the display adapter.
• Select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

You may also run the game in compatibility mode to make it work on your Windows 10 PC by following the steps below:

• Go to the game folder and right click on the setup file.
  
• Click on Properties and go to the Compatibility tab.
  
• Under the Compatibility mode, check Run this program in compatibility mode for: and select the operating system where the game is compatible.
  
• Let the drivers install and launch the game again

Keep us updated with the results after performing the suggested solutions above.  

If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

pls help me finding my game

One of my xbox games has dissapeared ,i cannot find it either in my app list or on my xbox games list however when i visited store to reinstall, it was already installed ,the game still shows some notifications and i am only able to play it by clicking
on the notification ,pls help me find my game