Windows 10: I got three blue screen in 2 days

The first time:0x0000003b 0x00000000c0000005, 0xfffff806654c28cf, 0xffffa98602626a80, 0x0000000000000000Dump file:******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************SYSTEM_SERVICE_EXCEPTION 3bAn exception happened whil

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Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue Screen Happening Several Times a Day

Hi Sam,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it is, when the system doesn’t work in the way it should. For us to isolate the issue and to assist you further, we'd like to ask you a few questions.

1. Were there any changes made to the operating system recently?
2. What is the make and model of the system?
3. Which build version of Windows 10 are you using?

Thank you for sharing the information via OneDrive. We analyzed the file and found IRQL NOT LESS OR EQUAL errors. This error probably is caused by faulty drivers, which are programmed to access improper hardware addresses.

Blue screens are generally caused by problems with your computer’s hardware or issues with its hardware driver software. Sometimes, they can be caused by issues with low-level software running in the Windows kernel. However, I suggest
you to follow the below steps, and check if that helps.

Method 1: Check Troubleshoot blue screen errors

I would suggest you to refer this article on

Troubleshoot blue screen errors and follow the steps provided.



Method 2: Driver Verifier.

I would suggest you to refer this article on

Driver Verifier-- tracking down a mis-behaving driver, and follow the steps provided.



If the issue persists, I would suggest you to refer this

thread, from Naveen_M Created on
January 27, 2019, and check if that helps.



Hope it helps,



Regards,

 

Getting 3 different blue screen errors multiple times a day

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

Before we proceed I would like you to answer the following question:

• could you please mention the exact error message that you are getting?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.