Windows 10: I had a BSOD and after that my graphic card got disabled and was in hidden section in the...

I uninstalled my graphic card from device manager to see if restarting the laptop i'll see it again and install it again whatever it needs, but it dont appears anymore, this is what the BSOD said:Crash dump file:C:\Windows\Minidump\021425-13328-01.dmp MinidumpBugcheck code:0x1130x19, 0x2, 0x10DE, 0x1F99Bugcheck name:VIDEO_DXGKRNL_FATAL_ERRORDriver or module in which error occurred:dxgkrnl.sys dxgkrnl+0x2CAA2CFile path:C:\Windows\System32\drivers\dxgkrnl.sysDescriptionirectX Graphics KernelProduct:Microsoft® Windows® Operating SystemCompany:Microsoft CorporationBug check description:Thi

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graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.

 

Cant find graphics card on device manager!

Hi Anthony,

Thank you for posting your query in Microsoft Community.

To assist you better, please share the information:

• What is the make and model of your computer?
• Do you get any error message while playing or to launch a game?

I suggest you to unhide the hidden drivers in Device Manager by following the steps provided below and check if the Graphic card driver is visible:

• Press Windows key + X and select Device Manager.
• Click on View and click on Show Hidden Devices.

Hope this helps. Get back to us with the requested information and we'll be glad to assist you.

 

Graphics card information.

Hi David,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

The error might occur if the Graphic card is cannot update the driver automatically.

I suggest you to update the graphic card manually by following the steps below:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

Also, can download the latest version of the graphic card from the manufacturer website.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.