Windows 10: I had my laptop stolen and my email account was taken over I cannot reach anyone and my...

I have had this account for 15 years and it is now been taken over and all of the information on it is in the hands of some people who are opening accounts in my and my kids names. I cannot reach a person to help me and the police say they cant help. Please let me know how i can get my account back? The email in question is *** Email address is removed for privacy *** My current email is *** Email address is removed for privacy *** Thank you

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Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Burgled -- New laptop taken

It was last week and I'm still quite upset over this. Recently got a Sony Vaio and it was not even 3 weeks old when it was taken.

Are there any experts out there who can, with details of MAC address, etc., trace the location of the laptop (therefore, also the low life burglar)?

I mean what is the fate of stolen laptops besides the obvious sale.

The laptop runs on Windows 7 (64-bit) and is requires a passphrase at the logon screen. What are the first few steps to take before making the loot saleable?

ps. my passport was also taken. Seriously!?!! What good is it to the burglar?!

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!