Windows 10: I have a binaural RJ9 headset with Microphone that the microphone is not working properly

Discus and support I have a binaural RJ9 headset with Microphone that the microphone is not working properly in Windows 10 Drivers and Hardware to solve the problem; I bought a headset with microphone to use for a job that calls were routed to my landline. My headset has 1 3.5mm jack and that connects to a phone... Discussion in 'Windows 10 Drivers and Hardware' started by JolayneRotolo, Aug 14, 2018.

  1. I have a binaural RJ9 headset with Microphone that the microphone is not working properly


    I bought a headset with microphone to use for a job that calls were routed to my landline. My headset has 1 3.5mm jack and that connects to a phone jack that went on my phone. I love this headset. I no longer have that job but I am needing my headphones to use to take phone calls from the internet. I purchased a splitter (male,female) that attaches to my 1 3.5mm jack and also bought usb port to connect the 3.5mm jack to to the splitter.


    All is well with the headphones and the microphone works but my callers were saying it sounded like I was in a tunnel. I've tried to change my device manger to reflect the the external USB port (Audio Endpoint) as my default. I've tested my micorphone on a test skype call and at first it was a bit distored and low volume but you can hear. I've configured both the playback and recorder and have done many things that I can't even remeber what I've done, but I can hear my voice better on the skype test. When checking the properties on the micorphone (event log) it says the Device no migrated and the information is giving me

    evice SWD\MMDEVAPI\{0.0.1.00000000}.{a32377f8-9547-47b5-875f-8070e397e4ff} was not migrated due to partial or ambiguous match.

    Last Device Instance Id: SWD\MMDEVAPI\{0.0.0.00000000}.{7681d2b0-4ff4-4342-a8aa-74be9b44c9a1}
    Class Guid: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    Location Path:
    Migration Rank: 0xF00000000000F120
    Present: false
    Status: 0xC0000719


    I've updated my drives and Windows has determined that audio endpoint is the best driver for this device and is already installed. and the same for the headset audio. I am not very knowledgeable with this and could really use the help.


    Thank You.....Jo

    :)
     
    JolayneRotolo, Aug 14, 2018
    #1
  2. Rolly13 Win User

    Microphone not working properly after upgrade to 1803


    After upgrade to 1803 my microphone is not working properly. I googeld and found many times this answer:


    • Hit Windows key and search for "microphone privacy settings"
    • Hit "Allow access to the microphone on this device"
    • Switch "Allow apps to access your microphone" to ON
    Among the apps that are showing is Edge. There the mike is working, but on chrome and my games microphone is not working
     
    Rolly13, Aug 14, 2018
    #2
  3. Headsets microphone not working

    Hi,





    To better assist you, we would like to ask some questions for clarification to know the best possible resolution to offer.

    • Were you able to use the microphone of your headset before on your computer?
    • If yes, can you try if the microphone of the headset would work on a different computer?
    • Does the port for the jack on your computer is capable of supporting microphone?


    We look forward to your
     
    Jarius Tol, Aug 14, 2018
    #3
  4. I have a binaural RJ9 headset with Microphone that the microphone is not working properly

    USB headset microphone not working

    Hi,

    This issue could have happened due to settings of your Microphone. To resolve your issue, we suggest that you check your Microphone is not disabled and set as default. You can follow these steps to check your microphone settings:

    • Right click on the volume icon and select “Recording devices”.
    • Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
    • Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
    • You may also check if the microphone that you are using is set as default.

    Let us know if there is anything else we can do to help.
     
    Anthony Gal, Aug 14, 2018
    #4
Thema:

I have a binaural RJ9 headset with Microphone that the microphone is not working properly

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