Windows 10: I have a blue screen and am asked to call 1-888-856-4045.b Am I hacked?

I have a blue screen and am asked to call 1-888-856-4045.b Am I hacked?

:)

 

does microsoft send out hacking alerts on a blue screen that asks you to call phone number sent on screen

I got a alert blue screen telling me my computer was hacked and to call a 1 888 number is it real

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

I'm getting a blue screen every few days on a Surface Book 1

Hi Tim,



Thank you for writing to Microsoft Community forums.



Thank you for sharing the information about the memory dump files and system information.



Provide us additional information to assist you better with this issue:

1. Since when are you facing this issue?
   
2. Are you aware of any recent changes made on the device?
   

However, please try the below suggested troubleshooting steps to fix the issue.



Method 1

Unplug all the external devices, boot the computer to desktop and check the status of the issue.





Method 2

Refer the article Troubleshoot
blue screen errors for more troubleshooting steps.



Method 3

After analyzing the system information which you have provided, I can see that you’re facing this issue on a device which is running on
Windows 10 Enterprise edition. If yes, I suggest you to post your query on
IT
Pro TechNet forums
who are equipped with the resources to suggest you with the further steps.







Hope it helps.



Muralidhar

Microsoft Community Moderator