Windows 10: I have a computer that is crashing/restarting randomly with no blue screen at all

Discus and support I have a computer that is crashing/restarting randomly with no blue screen at all in Windows 10 Gaming to solve the problem; Hello please help, me and my friends are trying to figure out why the PC is crashing randomly. It happens in very random times during the day, and... Discussion in 'Windows 10 Gaming' started by Kevin SONG2, Feb 26, 2025.

  1. I have a computer that is crashing/restarting randomly with no blue screen at all


    Hello please help, me and my friends are trying to figure out why the PC is crashing randomly. It happens in very random times during the day, and initially i thought the computer was overheating, but after looking at the event logs and dump files, i'm not sure anymore.. Just want a second opinion, because i'm not 100% on how to read the dump files. Your help would be very appreciated. 022525-17937-01.dmp

    :)
     
    Kevin SONG2, Feb 26, 2025
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Feb 26, 2025
    #2
  3. hbenthow Win User
    Computer frequently crashes/randomly restarts.

    I have a HP Compaq 6305 Pro. The details can be seen by clicking the "My Computer" button on the left side of my post. I'm running Windows 10 Version 1903 (OS build 18362.778).

    For the last two weeks or so, my computer has been frequently crashing/randomly restarting. It usually happens after I've restarted the computer, frequently within 10 minutes of logging back into Windows after my restart. The screen goes black for a second or two, and then my computer is suddenly starting up (BIOS screen, Windows loading, etc).

    Peculiarly, after each these random restarts, if I leave the computer running without restarting it, it won't randomly restart again, no matter how long I leave it running (even for days). But if I restart it (or power it down and start it by pressing the power button), it will usually run for 5 to 10 minutes, then randomly restart. Occasionally, the random restart will take a while to happen (a few hours or so). How much I'm using the computer doesn't matter. Whether I'm running several programs or no programs at all, the random restart will still happen.

    I ran the V2 Log collector, and uploaded the resulting ZIP file to Dropbox. It found no crash dumps, as the crashes/restarts happen in such a way that no crash dumps are created (although information about the unexpected startup after the crash is recorded in the Event Viewer), but there might be other useful information to be found. You can find it at this link.
     
    hbenthow, Feb 26, 2025
    #3
  4. hbenthow Win User

    I have a computer that is crashing/restarting randomly with no blue screen at all

    hbenthow, Feb 26, 2025
    #4
Thema:

I have a computer that is crashing/restarting randomly with no blue screen at all

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