Windows 10: I have a driver problem that is being caused by Windows 11 22H2

Hello,I have a user that is no longer able to use his Brother DS-640 scanner. I called their support and they said the reason was that Windows 11 Version 22H2 was causing the problem. I cant download the drivers properly. I need assistance ASAP.

:)

 

Nvidia driver problem with 940 MX on Windows 10 x64

I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

How to determine what is causing the problem after you do a clean boot


1. Log on to the computer by using an account that has administrator rights.
2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
3. Select msconfig or System Configuration from the search results.
4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
5. Tap or click to select the upper half of the check boxes in the Service list.
6. Tap or click OK, and then tap or click Restart.
7. After the computer finishes restarting, determine whether the problem still occurs.
• If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
• If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
• If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
8. Repeat steps 1 and 3 in this section.
9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
10. Click OK, and then click Restart.
• If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
• If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
• If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
From <How to perform a clean boot in Windows - Microsoft Support>

 

Windows 11 Update 22H2 Failure and Problems

Hi Paul. I'm Greg, 10 years awarded Windows MVP, here to help you.

Try these fixes for Windows 11 22H2 failure:

https://pureinfotech.com/avoid-problems-install...

https://windows101tricks.com/windows-11-upgrade...

https://www.windowscentral.com/software-apps/wi...

https://www.minitool.com/news/windows-11-22h2-i...

https://www.windowslatest.com/2022/09/22/window...



Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Cannot update Windows 11 to build 22h2

Need more help than support web site offers. I would like to update a Windows Pro 21h2 to 22h2.

I've tried every suggestion at Troubleshoot problems updating Windows - Microsoft Support short of "Perfrom a clean installation of Windows 11." That list is comprehensive and includes everything I would have thought of on my own and then some. None of the troubleshooting suggestions solved the problem. The system in question is a Lenovo ThinkCentre M90n desktop running Windows 11 Pro Version 21H2.

In addition to all the steps at the above link, I've also tried installing by using Windows 11 Installation Assistant. Installation Assistant downloads and goes through the long installation process. But then very shortly after the reboot starts, it says, "Undoing changes" and boots back into the old build.