Windows 10: I have a laptop that has never had a pin setup to sign into it. But all of a sudden it's...

I have no idea what to do to bypass this or reset my password. I've tried going to my Microsoft account to reset the password, but it's no longer part of my devices list. What can I do?

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Since recent update KB3200970 I cannot use nor setup a PIN to sign in and MS Office2016 disappeared

Thank you for the update. We suggest for you to reset the login PIN. Here are the steps:

• Click on the Start Menu and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Click on I Forget the PIN and follow the on screen instructions.

Update us with the result.

 

Unable to setup Windows Hello, error: incorrect pin

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

Do you have any other user account on the computer?

If yes, does Windows Hello work on that account?

If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

Please follow the steps below to remove and re-add the PIN:

• Press Windows logo key + I to open Settings.
  
• Select Accounts.
  
• Click on Sign-in options.
  
• Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
  
• After the pin is removed, please click on
  Add to setup pin for the account.
  
• After setting up a new PIN, try to set up Windows Hello.
  

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator