Windows 10: i have a Lenovo Ideacentre all in one computer. the built- camera at the top of the no...

have any ideas?

:)

 

ideacentre desk top camera not working

ideacentre desk top camera not working showing error code 0xADDF4243(00D3704 another app using camera but I don't not what.

[Moved form: Microsoft Edge / All other issues / Windows 10]

 

ideacentre desk top camera not working

Hello,

This issue might have occurred due to an outdated camera driver or the camera driver was not installed correctly. For us to effectively assist you, we would like to ask a few questions:

• Could you tell us if there were any changes made on your computer prior to the issue?
• Is your camera driver up-to-date?
• Do you have any third-party security software installed on your computer?

Meanwhile, we suggest you follow the steps provided in this article on how to resolve camera problems
in Windows 10.

We're looking forward to your response.

 

Built in camera

Hi Roy,

The issue you are experiencing with the built-in camera on your device might be caused by the update you installed. However, for us to fully identify the cause of this issue, we would be gathering additional information. Kindly answer the following:

• What troubleshooting steps have you tried so far?
• Can you send us a screenshot of the error message you are getting? Make sure that you remove all personal information.
• Have you tried updating the driver of the built-in camera?
• What is the current version and build number of your computer? To get the information, kindly follow the steps below:
  • Click on the Start menu.
  • Type winver.
  • Press Enter.