Windows 10: I have a mechanical problem with my laptow windows. Where can I send it?

A key remains stuck. It is under warranty. but I have no idea where I have to send it.

:)

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx

 

My Mechanical Keyboard

Hi Skrrrrtrrt,



Welcome to post in Microsoft Community.

I'm Mosken, I do apologize for the inconvenience that you're experiencing right now, let me help you figure it out.



According to your description, I knew that your mechanical keyboard won't work, even if you've tried updating the drivers. If my understanding is wrong, please correct me in the reply.



First of all, do you connect the keyboard directly to the computer rather than through other adapters such as a USB hub?

1. Then try a different USB port in the current device.
   
2. I suggest you try connecting the keyboard directly to another computer to see if it works.
   
3. Does it then work fine with other USB devices connected to the current computer?
   

Is this your first time connecting this keyboard to your current computer? If it is, it is recommended that you scan for hardware changes in Device Manager and see if it works. Win + X > Device Manager > Action > Scan for hardware change.



If the above solutions don't work, I suggest you go into Safe mode to see if it's the system itself problem. Because Safe Mode enables a minimum number of additional services or apps to rule out issues caused by personalized settings and third-party apps. You can click Start your PC in safe mode in Windows (microsoft.com) to view the specific operation steps.

The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, you could tell me the specific situation in the next reply. I will continue to assist you in solving the problem.



Best Regards,

Mosken- MSFT | Microsoft Community Support Specialist