Windows 10: I have a MG2900WS printer. Can I scan photos and documents to my CP and laptop???

Discus and support I have a MG2900WS printer. Can I scan photos and documents to my CP and laptop??? in Windows 10 Drivers and Hardware to solve the problem; Can I scan from my MG2900WS printer to my cp or laptop???... Discussion in 'Windows 10 Drivers and Hardware' started by jusdad22, Sep 24, 2018.

  1. jusdad22 Win User

    I have a MG2900WS printer. Can I scan photos and documents to my CP and laptop???


    Can I scan from my MG2900WS printer to my cp or laptop???

    :)
     
    jusdad22, Sep 24, 2018
    #1
  2. slim142 Win User

    Can't "Scan To" from printer. Please help!

    The scenenario is the following:

    We have multiple subnets in our network. One of them is the security one which is 10.224.2.xxx

    Computer A is connected directly into it. Ethernet cable comes out of the wall and goes into her Intel NIC.

    Computer B is also connected directly into it. However, ethernet cable comes out of the wall, goes into a dock and then through the USB cable, gets internet.

    Computer C is connected to our wireless security network which is 10.224.4.xxx
    This computer is allowed on the firewall to talk to 10.224.2.xxx

    All three computer have Webroot SecureAnywhere installed. The printer is an EPSON Workforce WF-4640. IP is 10.224.2.122 / 255.255.254.0 / 10.224.2.1 gateway / no iPV6 / 192.168.50.18 & .19 are DNS's. Printer has static IP.

    I proceeded to install the drivers on all three computers. Here is where the problem comes.

    Computer A installs just fine. Finds the printer on the subnet and completes installation. I can print and scan FROM the computer. I can also scan FROM the printer. When I go to "Document Capture Pro", I can see scan to: COMPUTER A on the list.

    Computer B also installs just fine. Finds the printer and completes the installation. I can print and scan FROM the computer, but I cannot scan FROM the printer. It just wont list COMPUTER B at all!. I tried plugging the ethernet cable directly into the laptop, but still, the printer will not show computer B in the scan to list.

    Computer C the same story, but worse. I cannot finish the installation properly because it will not find the printer. It is obviously on a different subnet, but it will not let me type in the address so I just cancel the printer finder part. I manually go to control panel and adjust the IP parameters. Same thing, I can print and scan from the computer but cannot scan FROM the printer. It will not list Computer C in the list.

    I have tripled checked the EPSON Scan software on each PC. Each has the IP parameters set properly. I have spent days installing and reinstalling drivers, but no luck. Printer has updated firmware. I tried disabling Windows firewall, nothing.
    At first I wanted to think it was Webroot, since there is a review on Amazon from a guy that had the same problem, but using Norton. However, how come Computer A works just fine?
    When I though it was the dock, I quickly found out it was not as explained in Computer B when I plugged it directly.

    At this point, Im running out of ideas. Im not even sure where else to go.
     
    slim142, Sep 24, 2018
    #2
  3. how to save scanned photos and documents to computer

    Hi,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below steps to give permission for entire system, so that you can save the files in photos and documents.

    • Right click on the folder and click on properties.
    • Click on security tab and select the group\user name.
    • Click on edit option and check the option full control.
    • Click on apply and then on ok button.
    Now you can try saving the file in photos and documents and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Sep 24, 2018
    #3
  4. I have a MG2900WS printer. Can I scan photos and documents to my CP and laptop???

    scan a document from printer in windows 10. HOW?

    Brother printer icon shown. Turned on,document placed. on glass.

    No scan option listed on printer. CLICKED

    START SCAN in printer icon window (on my pc)/checked preview box/no options found (e.g. pdf)/ typed doc. name/then clicked SCAN.

    *NO RESULT. WHAT AM I MISSING? (assuming I can scan from my printer) Regards,
     
    DouglasWrightNB, Sep 24, 2018
    #4
Thema:

I have a MG2900WS printer. Can I scan photos and documents to my CP and laptop???

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