Windows 10: I have a ms community profile. at first it wasn't letting me login to it. I was able to...

My profile had over one thousand comments and other activities and now it has only one comment that I made today. I checked the profile of one of my follower and he seems to have all of his data intact. Please suggest how I can fix that.

:)

 

Not Able to login

Hi,

Thank you for posting to Microsoft Community.

Please confirm the following things for me.

1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
   
2. What error message are you receiving when you login with your Microsoft account?
   

I would suggest you to login to
http://login.live.com/ with your Microsoft account and check if you are able to sign-in with your credentials.

If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
your PC in safe mode in Windows 10’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

We await your response.

Aaron Summith

Microsoft Community – Moderator

 

After entering password it’s user profile login failed

Hi Vicki Longnecker,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

• What is the complete error message that you get when you try to login to your computer?
• Are you aware of any changes made to this computer prior to the issue?
• Do you have any other administrator user account on the computer?
• Are you using a Microsoft account or a local account?

Also, you can try launching the On-Screen Keyboard from the sign-in screen by selecting the
Ease of Access button in the lower-right corner of the sign-in screen, and then select
On-Screen Keyboard. Type the password using the On-Screen Keyboard and check if you are able to login to your computer.

I have gone through your post and it appears that this issue could be due to a
user profile corruption or an existence of a temporary profile. In order to get clarity on this issue, I would suggest you to follow the steps below.

I suggest you to first Start your PC in Safe Mode and check if you are able to login to your computer.

If you are able to login to your user account in Safe Mode, then go to
This PC > Double-click on the C: drive (drive where Operating System is installed) >
Users folder. In the Users folder, check for any profiles with an unusual name or if there is a profile named as Temp and please reply us with the result.

We’ll be waiting for your response.

 

login to xbox saysorry not able to

Hi,

Thanks for posting your query on Microsoft Community.

To assist you better, I would like to know; are you able to login through xbox website trough browser.



I would suggest you the run Windows store app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.