Windows 10: I have a new Dell and I keep getting the message that there is a problem with my Microsoft...

have a new Dell and I keep getting the message that there is a problem with my Microsoft account. How can I fix it?

:)

 

Dell Backup and Recovery Manager does not recognize my Dell


After the upgrade to Win 10 Pro from Win 7 Pro, my Dell Backup and Recovery Manager gives me an error message basically saying it does not recognize my Dell [e5420 laptop]. Dell support suggested I contact Microsoft support as this new problem is due to the Win 10 upgrade. MS support suggested getting a product upgrade from Dell (I have the latest version!)

Anyone know what is going on? I reinstalled Dell System Detect, which appears to work fine, but still the Backup and Recovery Manager does not see a Dell product.

Thanks,

Peter

 

Trying to switch to Microsoft account from local, unable to...

I tried that, more than once. I go thru the complete procedure of getting a new Microsoft account password, then when I reach the final step to key in the Windows password, I try my NEW Microsoft account password, and I get the same message-invalid password. No luck.

Any other suggestions.

 

dell tablet won't get beyond the dell logo and the circling dots

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, please share the information:

• Do you get any error message?
• What is the make and model of your computer?
• Is the issue persisting after upgrading to Windows 10 or after installing an update in Windows 10?

I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.