Windows 10: I have a new desktop. The CD tray will not open under any circumstances. There is no button...

I have a new desktop. The CD tray will not open under any circumstances. There is no button or pinhole to use. Keyboard commands don't register. ????

:)

 

CD tray will not open

Short of buying a new laptop, is there a way to fix this problem?

You have several options:

• Straighten a paper clip, then push it into the small hole in the CD tray drawer. This will open the tray.
• Create a shortcut like this one:
  nircmdc.exe cdrom open F:. NirCmd is freely downloadable.
• Purchase a new CD tray from the distributor. They are easy to replace.
• Replace the laptop.

 

how to open cd tray on a dell3020 desktop computer

Hello Ronald! My name is Abdullah, and I will assist you today.

I am sorry to know that you are experiencing this issue. If the CD tray is not opening by pressing the physical eject button on the CD ROM, please follow the steps below:

1. Open the File Explorer.

2. Choose This PC.

3. Choose the DVD drive > right-click on the drive and choose Eject.

Thank you.

Best,

Abdullah

 

desktop agent tray error message in windows 10

I tried the following suggestion. When I got to step 4, the list provided no checkmarks to uncheck and the icon for Desktop Agent Tray was a checkmark in a yellow circle. nothing happened when I clicked on the yellow circle with the checkmark. the title
on the list was Desktop Agent Tray(2) Clicking on the title opened a title beneath the Desktop Agent Tray (2) which did not have the (2)

the publisher of both titles was CenturyLink Inc and the status for the entry with the (2) was enabled and the status of the other entry was blank. Changing the status to disabled did nothing. the Start up impact was listed as high. There was another
entry under the two Desktop Agent Tray titles There was an icon then Dw20 with a high start up impact. No where was there a place to uncheck or delete. So far the box which lists the error disappears and there seems to be no problem. I just wonder why
it is there,



Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

Desktop Tray Agent is a program used by Qwest to update their installer when setting up DSL (Digital Subscribers Line) based connections to computers. I suggest you to follow the steps below and check for the status:

• Press Windows key + R, type msconfig.
• Go to Startup tab.
• Click on Open Task Manager.
• Uncheck Desktop Agent Tray from the list.
• Click on Apply and OK.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.