Windows 10: I have a proble whth my Audio Dock

I bought audio dock a while ago. I use Surface pro 9 and LG monitor. There is a problem that the screen turns off and turns on irregularly. Instead of reconnecting, the Surface display and Monitor display are blinking. I live in 220v country. Could it be a problem that I used an adapter?

:)

 

Audio not working through a docking station

This is happening for me as well on my Surface Pro 3. Audio plays through the Dell D3100 USB docking station when docked on the SP3 docking station. I take the surface off the docking station and the audio switches to Surface built in speakers. When I
re-dock the surface, the sound continues to play through the Surface despite the Audio playback devise settings suggest the sound should be coming through the Dell D3100. The issue persists after attempting to re-assign the default device. The only way
that I have found to correct this is to reboot the surface while docked but it all goes to **** once the Surface is removed from the dock.

- This system was upgraded from Windows 8.1 (Issues did not exist in Windows 8.1)

- 8.1 DisplayLink drivers removed and updated to version 7.9.296.0

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Dell Monitors Taking Over Default Audio Every Time I Dock Laptop

Hi

Welcome to Microsoft community.

It seems like you're encountering an issue where Dell monitors are taking over as the default audio output when you dock your Lenovo ThinkPad, causing your headset to lose audio functionality. Here are some steps to troubleshoot and potentially resolve this problem:

1. Check Audio Settings:

• Right-click on the sound icon in the Windows taskbar and select "Open Sound settings."
  
• Under the "Choose your output device" section, make sure your headset is set as the default audio output device both in the drop-down menu and under "App volume and device preferences."
  

2. Monitor Audio Settings:

• Access your Dell monitor's on-screen display (OSD) menu and check if there are any audio-related settings. Ensure that the monitor's built-in speakers or audio output options are turned off or set to a different source.
  

3. Update Audio Drivers:

• Make sure you have the latest audio drivers installed for your Lenovo ThinkPad. Visit Lenovo's official website and download and install any available audio driver updates.
  

4. Disable Automatic Audio Device Switching:

• Windows 10 can sometimes automatically switch audio devices based on what it detects. To disable this feature:
  
  • Right-click on the sound icon in the taskbar and select "Open Sound settings."
    
  • Scroll down to the "Advanced sound options" link under "Other sound options" and click on it.
    
  • Under "App volume and device preferences," toggle off "Allow apps to access your audio devices."
    

6. Dock Firmware Update:

• Check if there are any firmware updates available for your docking station. Dell sometimes releases updates that can resolve compatibility issues.
  

7. External Sound Card:

• Consider using an external USB sound card for your headset. This can help bypass any conflicts between the built-in sound devices on your laptop and the monitors.
  

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist