Windows 10: i have a problem when i turn on my laptop, it shows smart disc error, Failure ID is :-...

i have a problem when i turn on my laptop, it shows smart disc error, Failure ID is :- "Q4GJTR-000C7T-XD7UQ1-609U03" please give me a solution

:)

 

what could this failure Id mean?

Hi, Xiomara Z Barrera

Welcome to Microsoft Community.

The "FAILURE ID:6C7QBW-8JWC17-GXGK6K-60V503" error ID you are experiencing indicates that there may be a problem with your hard disk. This 24-character error code usually refers to a short Disk Self Test (DST) failure of the drive, which usually means that the drive is failing and needs to be replaced.

In this case, it is recommended that you take the following steps:

1. Back up your data: First of all, make sure that you have backed up all your important data as the hard disk may fail completely at any time.
   
2. Contact HP Support: If you are still under warranty, it is recommended that you contact HP Support and arrange for a replacement drive. You can check your warranty status to see if you are eligible for a free hard drive replacement.
   

Sincerely

Nicholas | Microsoft Community Support Specialist

 

Cast to Samsung Smart TV

Hi,

I was trying to cast Video/Songs from my laptop (Windows 10 upgrade from 7) and stuck on "Contacting Network Device". I have tried following steps and have restarted the machine 2-3 times after performing below steps:

• Turning on Discovery and Turn On file printing in Network and sharing
• In Windows media player, internet access allowed to home media and media streaming turned on. Devices also show as allowed.
• Hardware and Device Troubleshooting done. It did identify some update and restarted my laptop. When I did it again, nothing identified.

Any suggestion/resolution is appreciated.

Thanks

Nitin

 

Hard disk smart check FAILURE

Greetings,

Whenever I am starting my laptop below message is displaying

“boot device not found, operating system not installed, hard disk 3F0, press F2 system diagnostics

I can’t installed my windows on hard disk, any windows not getting boot after starting

After checking my hard disk for quick check following error displayed

hard drive Smart check- FAILED & failure id- QCXTH1-6KW601-MFPX1A-960EV03

please suggest for hard disk fixing. I already recovered my data by removing hard disk and attached with pc as USB

HP Pavilion 14-b109ex Ultrabook

SERIAL NO. 5CD2526C98

Hitachi Hard disk -750 GB