Windows 10: I have a problem with “checking the connection to Microsoft “

Discus and support I have a problem with “checking the connection to Microsoft “ in Windows 10 Installation and Upgrade to solve the problem; The ways to fix it on Microsoft website do not work for me and I have no way of contacting anyone, since all the phones transfer you to the website... Discussion in 'Windows 10 Installation and Upgrade' started by Aleksander b, Sep 16, 2023.

  1. I have a problem with “checking the connection to Microsoft “


    The ways to fix it on Microsoft website do not work for me and I have no way of contacting anyone, since all the phones transfer you to the website

    :)
     
    Aleksander b, Sep 16, 2023
    #1

  2. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Sep 16, 2023
    #2
  3. microsoft a/c singn in problem

    Hi Avi,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing Windows Store on your device using Microsoft account. Do not worry. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Have you made any changes to the operating system prior to this issue?
    • Were you able to see any error code/ error message with this issue?
    • Where exactly are you referring to when you say: "sign in Microsoft a/c instead"?

    This issue might have occurred due to corrupted system files for the user account.

    If you are currently logged-in with Microsoft account, I suggest you to try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run Microsoft Account
    troubleshooter


    The following issues are checked by the Microsoft Account Troubleshooter program:

    • Corrupt Microsoft Account settings
    • Can’t connect to the sync service
    • Problems with Microsoft account Policy
    • Microsoft Account required
    • Connection issues due to proxy or certificate issues
    • Problem with system registration
    • Signed in with a guest account, or Roaming User Profiles enabled
    • You are not connected to the Internet
    • Proxy Settings
    • You have reached your daily sync quote
    • Sync your settings is turned off
    • Check system not activated.

    Step 2: I suggest you to run Windows Store Apps Troubleshooter
    as it troubleshoots problems that may prevent Windows Store Apps from working correctly.


    • Type Troubleshooting in the search next to start on the desktop.

    • Click on View All on left side and select
      Windows Store Apps.

    • Select Advance and click on
      Run as Administrator
      .

    • Click Next and follow the on-screen instructions to complete the troubleshooting process.
    [*]

    Step 3: I suggest you to install all the pending updates after upgrade to Windows 10.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.
     
    Deepika Gowda, Sep 16, 2023
    #3
  4. Arun B J Win User

    I have a problem with “checking the connection to Microsoft “

    Check for connections to urls used in sdp service

    Hi Basha,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    Method 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with
    your internet.

    Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Internet Connection troubleshooter and Network Adapter troubleshooter

    Method 2.

    Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

    Follow the steps to update the Network Adapter drivers:

    a. Press Windows key + X key and click Device Manager.

    b. Expand Network Adapter.

    c. Right-click on the Ethernet and click on Update driver software.

    d. Restart the computer and check.

    Method 3: If you are using any Proxy connection, then try disabling the proxy connection and check.

    Follow the steps to disable proxy:

    • Click the Settings icon at the top right corner in internet explorer.
    • Click the Tools button, and then click
      Internet Options.
    • Click the Connections tab, and then click
      LAN settings.
    • Uncheck the box next to "proxy server for your LAN".
    • Click on OK to save the setting and close window.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Sep 16, 2023
    #4
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I have a problem with “checking the connection to Microsoft “

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