Windows 10: I have a problem with DVD drive. it doesn't read our CDs.

Hi. I insert my CD but the DVD drive doesn't read it. I try different CDs but it doesn't work at all. It likes I didn't insert the CD but I actually did it!

:)

 

CD/DVD drive not reading DVDs

My CD/DVD drive cannot read/write to DVD, yet it reads and writes to CDs! The Device Manages shows that the drive is working normally, yet when I insert a DVD, I get the error message "no media"! I have tried uninstalling the drive and re-installing it,
but the fault persists. I am also running Linux O/S in the same PC, but on a separate hard drive and Linux cannot rear/write DVDs either, which suggests that the fault is either in the drive itself or in BIOS, perhaps. By the way, I rarely use the CD/DVD
drive. Only to install software and that is no more than a few times a year, so I doubt that the drive is worn.

Finally, I also have an old IDE CD/DVD drive and when I connected it it could not read/write to DVDs, but worked with CDs.

I am running Windows 10 Home V. 1809 O/S build 17763.475

AMD Athlon 64x2 Dual Core Processor 4000

Any help would be much appreciated,

Best regards,

Alex

 

CD/DVD Drive not reading...

Hello,

Thank you for posting your query in Microsoft Community.

Regret the inconvenience you have experienced.

Did you tried with the Burnt CD's?

I see you telling that the CD/DVD drive able to detect the DVD, but failed to detect the CD. I suspect that there might be some problem with the drivers. Try with the below mentioned troubleshooting steps and check if it works.

• Press the Windows logo key + R to open the Run dialog box.
• Type devmgmt.msc in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click
  Allow
• In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click
  Uninstall.
• When you are prompted to confirm that you want to remove the device, click
  OK.
• Restart the computer.

After the computer restarts, the drivers will be automatically installed. Now check if the problem still persist.

Keep us posted if you require further assistance.

 

CD-ROM doesn`t work with win 10

Hi,

Welcome and thank you for posting your query in Microsoft Community.

Apologize for the difficulties that you're experiencing in Windows 10.

Not to worry, we’re here to help you out.

• 
  What is the make and model of the computer?
  

This might have occurred due to corrupted\outdated DVD\CD-ROM driver.

Let us try the following steps, and check if it helps.

Step 1: Try updating the DVD\CD-ROM drives from device manager.

• Press Windows key + X and click on
  Device Manager.
• Expand DVD\CD-ROM drives.
• 
  Right click on the driver select
  Update Driver Software.
  
• 
  Restart the computer.
  

Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

Also, see: Your CD or DVD drive is not recognized by Windows or other programs

(Applies to Windows 10 as well).

Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these
steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, follow the steps to do the same:

• Press Windows key + R.
• Type regedit in the run box.
• Locate and click the key or subkey that you want to back up.
• Click the File menu, and then click Export.
• In the Save in box, select the location where you want to save the backup copy to, and then type a name for the backup file in the
  File name box.
• Click Save.

Hope it helps.

Do update us with the details, we are glad to assist you further.