Windows 10: I have a problem with my laptop after the latest windows update.

So I have 2 problems and I need help fixing these. The 1st problem is all videos just keep on buffering despite the fact that my internet connection is fine and the second problem is the audio from my headsets just suddenly gets cut off and my headset has never had these issues before and I didnt drop them or whatever. All these problems occurred after the latest windows update. Can someone help me fix this problem?

:)

 

Laptop turns unusable after latest windows 10 update

Hi,

Thank you for posting your query in the Microsoft Community.

We have to make sure that the Windows Update is installed properly on your laptop. To check if it is installed already, please follow these steps:

• Press the Win + I buttons.
• Select Update & Security.
• Click View installed update history. The latest update should have been installed and dated last week.

If your laptop does not have the latest update yet, you can manually get the update by following the above steps 1 and 2, then select
Check update.

In case that your laptop has already the latest Windows Update installed, please follow the troubleshooting steps on this

link.

Let us know if any issues arise.

 

Laptop no longer charging since Windows 10 update

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.