Windows 10: I have a problem with Roblox at the moment

So I wanted to reset my laptop because my storage was going full but after removing everything and downloaded roblox on web to play, it won't launch at all, I tried unistalling and downloading it back and things but it won't launch, it worked perfectly fine and always launch up before the factory reset

:)

 

Windows 10 Roblox problem

Hi Auras,

There are several reasons as to why you can't play Roblox on your computer. Windows Updates may affect the game not to play if your computer is not updated. To make sure that your Windows 10 is up to date, I suggest that you check for any Windows Update
by using this link as your guide.

In addition, make sure that Roblox is allowed to run on your Chrome by performing the following steps:

• Download Roblox and run its setup file.
• After the game has been installed, try to run it.
• You should get a message box saying “External Protocol Request”. Check
  Remember my choice for all links of this type and click Launch Application.

If the issue persists, I suggest that you use another web browser on your computer to check if that helps.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

How do I fix my Roblox Freezing?

Hi, JaylahCM

Welcome to the MicroSoft Community.



Here are some possible solutions to fix Roblox freezing on your new monitor and PC:

1. Update your graphics drivers: Outdated graphics drivers can cause games to freeze. To update your graphics drivers, go to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your model.

2. Change your Roblox graphics settings: Try lowering your graphics settings in Roblox. This can help to improve performance and reduce the likelihood of freezing.

3. Disable Fullscreen optimizations: Fullscreen optimizations can sometimes cause games to freeze. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable Fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  

4. Verify the integrity of your Roblox game files: Corrupted game files can cause Roblox to freeze. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  

5. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox freezing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

How to stop screen from freezing when playing roblox?

I see. If this problem still persists after doing the steps above, I would suggest that you contact Roblox's official support as the issue might be on Roblox itself.