Windows 10: I have a problem with usb memory

good to you hello everyone, who can help me, I have a problem with USB memory, I can't format it when I open rufus and select everything and I give a star, it says rufus doesn't respond and when I restart the PC, the black screen appears and when I remove the stick, it returns to normal

:)

 

Memory issues

Thank you for updating us. We suggest that you run the Memory Diagnostics Tool, this is to check your system for memory problems. Follow the steps below:

• Open Control Panel and type memory in the search bar.
• Click on Diagnose computer memory problems to open it.
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  

Let us know the status of the issue.

 

USB Memory Stick not recognized by Windows 10

I followed both steps suggested by Anish but still no joy. My laptop 'recognises' the usb by making a sound but fails to open it or even list it.

I'm using a Samsung series 9 laptop with Windows 10 and the USB is Maxwell 8gb.

I've used this same usb before in the same machine with no problems. The connection is obviously good as the red light in the usb comes on but it goes no further.

Hope you can help - there's some crucial stuff on the usb that I need to access.

thanks.

 

Windows 10 Problem with usb port and old memory stick

Hello Steve,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with your issue.

• Does the issue occur when u try with different USB drive?
• Did you install all the pending Windows update?

I suggest you to first try and check with different USB Memory stick and check if the same issue occurs. Also try using your current USB memory stick in different USB port and check. Also install all the pending Windows
updates and check. You can also try using the Memory stick on another system and check if its working fine.

For now, you can try updating the drivers of the Memory Stick and check if it helps:

Follow the steps to update drivers from the Device Manager:

1. Right click on
Start button, select Device Manager andEnter.

2. Find the drivers which needs to be installed and also see if there are any warning symbols. If yes update the drivers.

3. Right click on the Memory stich device and click on
Update driver.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.