Windows 10: I have a problem with Windows Photos 2025.11040.23001.0 - stuck on retieving a file

Discus and support I have a problem with Windows Photos 2025.11040.23001.0 - stuck on retieving a file in Windows 10 Gaming to solve the problem; Hello everyone, can anyone help me, I need help with Microsoft Photos 2025.11040.23001.0Description:I open a folder where I store my photos, forlder is... Discussion in 'Windows 10 Gaming' started by Krzysztof Pudaś, Jun 8, 2025 at 5:22 PM.

  1. I have a problem with Windows Photos 2025.11040.23001.0 - stuck on retieving a file


    Hello everyone, can anyone help me, I need help with Microsoft Photos 2025.11040.23001.0Description:I open a folder where I store my photos, forlder is locaten on a NAS on my local netowork mapped drive;I double click on a photo one of 971 files in that folder - all files are .jpg or .mp4 I press the "Start Slideshow" button.The slideshow goes on .... until it stucks on "retieving file" msg. that repeats itself but nothing happens.Any idas what may the cause of this? How to avoid that problem?

    :)
     
    Krzysztof Pudaś, Jun 8, 2025 at 5:22 PM
    #1
  2. chirp Win User

    stuck with Windows media problem

    still stuck

    Darren and Reign,
    I could still use your help.

    Things just aren't working and I have tried all I can think of plus your suggestions. I've done the WM codec installation. I have installed the encoder9. I have installed the community codec. I have tried to rollback the media player and reinstall various versions. Nothing has solved the problem.

    Two points of interest however.
    I installed windows XP video decoder check up utility. It lists about seven or eight different decoders...none of which are recommended as preferred MPEG 2 decoders. (I downloaded the same program to my vista drive and it lists as the first item a MPEG 2 decoder. It is checked in green but is still listed as "not recommend for the system a a preferred decoder." That line item decoder does not show up in the list on the XP drive).
    Also, I downloaded Quicktime. When I attempted to play a .wma file on it the visual was brighter than it has been to this point. That was encouraging even though the image was still darkened more than it should be. Unfortunately, in an effort to download further codec components the visual seems to have fallen back to its extremely darkened screen and I can no longer make out the images.

    I hope that information might trigger another thought from you as to another option that I might try.
    Thanks, chirp.
     
  3. Downloading updates stuck at 0%


    Please run the Windows Update Troubleshooter:
    http://go.microsoft.com/?linkid=9830262
    Please provide the exact details of any problem it reports as not fixed.
     
    Sumit Dhiman, Jun 8, 2025 at 5:23 PM
    #3
  4. TomStrong Win User

    I have a problem with Windows Photos 2025.11040.23001.0 - stuck on retieving a file

    Downloading updates stuck at 0%


    Hello everyone, Windows Update has been stuck at 0% every time I've tried in the last couple of days (see screenshot). These are the two updates available:


    • Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3103688).

    • Cumulative Update for Windows 10 for x64-based Systems (KB3105213).


    I have a problem with Windows Photos 2025.11040.23001.0 - stuck on retieving a file 54493d1485960957t-downloading-updates-stuck-0-a-clipboard01.jpg
     
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I have a problem with Windows Photos 2025.11040.23001.0 - stuck on retieving a file

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