Windows 10: I have a question concerning Microsoft Casual Games Solitaire Collection.

When I log into my Solitiare Collection on my Lenovo tablet, before I can play a game, an ad pops up, most frequently from the Google Play store. When the ad finishes running an X appears in the top right corner. When I tap that X, the ads won't close, instead the Play store site opens and I can't close it and return to my game. This issue has made it impossible to play Solitaire on my tablet. Any advice or solution to this issue?

:)

 

Microsoft Solitaire Collection

Hi LizAtHeart,

Thank you for posting to Microsoft Community.

The in-game issues and the concerns related to the leaderboard in the ‘Microsoft Solitaire Collection’ is handled by our Microsoft Casual Games community. To get better assistance regarding this concern, I would suggest you to contact
them. You will be able to find the details to contact them by scrolling down to the section ‘Where can I find the Casual Games community?’ in the ‘Microsoft
Casual Games FAQ’.

Hope it helps.

Aaron Summith

Microsoft Community - Moderator

 

Increase The Card Size In Microsoft Solitaire Collection Game.

Hi Mary Sandberg,



Thank you for writing to Microsoft Community Forums.



Mary, there is no option within the Microsoft Solitaire Collection game to increase the size of the cards; however, you can follow the below steps just to make some changes within the game so that the cards will become a little bigger in size.



Launch the Microsoft Solitaire Collection > Select a game (like Klondike, Spider, FreeCell) > Click on the
Cards option which is located at the center of the game screen.

Then, click on Themes beside to the red X button and click on
Change Deck.

Choose Jumbo from the options and go back to the game and you will see some bigger card size than before.



Also, you can use the Full Screen View option, which is located at the top right corner of the game to play the game in full screen and this might also help you.



If you are still facing any issues related to the Microsoft Solitaire Collection, then I suggest you to post your query in Microsoft Solitaire Collection Forums by referring the section
Where can I find the Casual Games community? from Microsoft Casual Games
FAQ.



Please feel free to contact us back, in case you have any other questions/issues with Windows in future.

 

solitaire not loading

Hi Edwin,

Microsoft Solitaire Collection may not load on your computer due to a network connection failure or if the game is corrupted. To properly isolate your concern, kindly answer the following questions:

• Are you trying to play the Microsoft Solitaire Collection via an app or a web browser?
• Are there any error messages when you tried to play the game?
• Did the issue start after an update?
• What steps have you tried so far to resolve the issue?

If you are using the app version of the game, you may perform the suggested solutions on this

link to resolve the issue.