Windows 10: i have a raider ge78 hx 14v and my camera stopped working

it disappeared from the device list and i now have a unknown usb device device descriptor request failed and i have tried checking for updates unintalling and reinstalling the device and the automatic troubleshooter for camera when i go into settings on my laptop and go to camera it says no device found but its a built in camera.

:)

 

Camera is not available to Zoom

I have a new MSI Raider GE78 HX. My camera was working fine until December, 2023, when it could not be found by my Zoom program. I checked device manager, and it was not showing. I then tried some recommended changes, which made it appear in device manager, but Zoom still says it is not available.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

MSI GE63 Raider 8RE Touchpad Stopped Working

Hi,



Thank you for writing to Microsoft Community Forums.



I understand it can be frustrating when the touchpad is not functioning the way it is supposed to even after updating the drivers.



I suggest you to try uninstalling the drivers completely and then re-installing them. Follow the steps mentioned below to uninstall the drivers completely.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
2. In Run dialog box, type devmgmt.msc and hit enter.
3. Go to System Devices and expand it.
4. Right click on the Synaptics SMBus Driver and click on
   Uninstall.
5. Check the box Delete the drivers software from this device.
6. Select Restart later if asked to restart the PC.
7. Now click on View and select click on
   Show hidden devices.
8. Go to Mice and other pointing devices and expand it.
9. Now uninstall all the greyed out devices.
10. Restart the PC.

Once the restart is complete install the drivers downloaded from the

manufacturer website.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator