Windows 10: I have a service request that is marked solved, but it is not and the chat with agent is...

#7054257795 I have a service request that is marked solved, but it is not and the chat with agent is not working

:)

 

Windows 10 Activation

Ok, so here is the problem - it's the same whether I raise a chat or callback.

Lost Windows product key (#7038832016)

Service request opened

Lost Windows product key

• 
  
  Service request opened
  
  Service request opened
  
  06/04/2024, 15:58:00
  
  A support agent is being assigned to your request.
  
• 
  
  Agent assigned
  
  Agent assigned
  
• 
  
  Agent assigned
  
  Agent assigned
  
• 
  
  Issue resolved
  
  Issue resolved
  

They mark the call closed, but never call or contact me about it.

 

Customer Service Via a Chat Session.

Greetings Community! I was in a Chat Session with an agent HA HA!!! I installed an app. from the app. store and the app. would not run correctly. So, I contacted an agent via chat. The agent refused to assist me in resolving the problem! Furthermore, the
agent told me how I should relax and work with her to resolve the problem. I rendered no indication that I was anxious. I expressed frustration. How dare someone to suggest that my disposition was in conflict with the issue!!! I use Apple computers now for
the past 5 months, and I love Apple! Agents suck!!! From my experiences. I will never support a piece of **** like Bill Gates! I ask the Community, please advise me how to file a complaint about the service that I experienced from the agent? Kind regards,
Mark D. Miller.

 

chat with agent

chat with real agent microsoft before there was on website. why not there was not?