Windows 10: I have a square pixelated box appearing over my mouse icon - only happens on second monitor

I'm aware that this is the same question as https://answers.microsoft.com/en-us/windows/forum/all/i-have-a-square-pixelated-box-appearing-over-my/0a18e90a-19ff-4c62-90e6-bd2e0341ad0eI have to ask this because I have more information about the bug and there is no way to respond to the original question. I have a hack that 'works': open "mouse pointer style", change the mouse pointer style. Often, I have to do this twice and I simply wait a few minutes before selecting the same style I started with. On every restart the problem returns. The "pointer shadow" is disabled and has been for months. T

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I have a square pixelated box appearing over my mouse icon - only happens on second monitor

I have two monitors setup with my HP Laptop. On one screen, the mouse icon is fine, but when i drag the mouse icon to the second screen, a black square appears over the clicker and I can't see past it. I tried restarting, changing the mouse icon, resizing it, but it doesn't go away. Please help.

 

Second monitor appears pixelated sometimes

Before we get started, here might be some setup information that may be worth noting. My primary monitor is a 1080p, 1920 x 1080 (native) using an HDMI to DVI. My secondary monitor is a SONY TV 1360 x 768 (native) using an HDMI. Both are connected to my graphics card and not the motherboard. I have always had this setup but I have not always had this issue.

Preforming the following actions may cause my second monitor to appear pixelated.

• Getting a web browser out of maximized mode by click dragging the window or using the restore button
• Using full screen on the secondary monitor
• Dragging a window into the second monitor, sometimes

In order to temporarily solve this issue I must apply a change to any display using the Nvidia Control Panel. Using the Windows display settings to apply a change does not always fix the issue. Also note that after the second monitor goes pixelated, my computer does not detect a change in any display's resolution settings.

So far I have tried the following fixes to no avail

• Keeping display drivers up to date
• Using a DDU to wipe display drivers clean and start anew
• Using the Hardware and Devices troubleshooter

I have tried to use capture software to screenshot the pixelation but it can not see it. I have to use a camera to show what it looks like instead.
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Capture software is not capable of detecting the pixelation so I have recreated what it looks like on screen. Use this as reverence if the pictures look bad.
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I have a square pixelated box appearing over my mouse icon - only happens on second monitor

Hi LeonRamkirpaul,

I'm Christine, a Windows user like you. I'll do my best to help you.

I can see here that your mouse cursor is pixelated on your 2nd monitor.

May I know when did the issue start? Is there any changes made?

Have you tried to use a different mouse and check if the issue persists?

Please follow the steps below:

1. Update Windows

https://support.microsoft.com/en-us/windows/upd...

2. Run Hardware troubleshooter

Please press Windows key + R

Paste the command below to the Run box and press Enter:

msdt.exe -id DeviceDiagnostic

Restart your device and check if the issue still persists.

3. DIsable Shadow in Mouse

Click Start menu and type Control then hit enter

Look for Mouse option then select the Pointers Tab

Uncheck the Enable Pointer Shadow then hit Apply then OK

Restart your device and check if the issue still persists.

4. Update Mouse driver

Press Windows key + X and choose device manager

Look for Mice and other pointing device

then right click your Mouse driver and update it.

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor