Windows 10: I have a Surface 3 and recently my screen has gone black for a couple seconds, then...

Discus and support I have a Surface 3 and recently my screen has gone black for a couple seconds, then... in Windows 10 Software and Apps to solve the problem; I have a Surface Book 3, and recently my screen has gone black for a couple seconds, then comes back to normal. What's happening and how can I fix... Discussion in 'Windows 10 Software and Apps' started by Cindy Cohn, May 20, 2025 at 12:12 PM.

  1. CINDY COHN
    Cindy Cohn Win User

    I have a Surface 3 and recently my screen has gone black for a couple seconds, then...


    I have a Surface Book 3, and recently my screen has gone black for a couple seconds, then comes back to normal. What's happening and how can I fix this? I read today that Microsoft stopped selling this PC, so I'm starting to worry.

    :)
     
    Cindy Cohn, May 20, 2025 at 12:12 PM
    #1
  2. SOKTHEARITHYI
    SokthearithYi Win User

    Surface Pro 4 screen not turn on after sleep

    Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

     
    SokthearithYi, May 20, 2025 at 12:30 PM
    #2
  3. DHAVELYN MER
    Dhavelyn Mer Win User
    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, May 20, 2025 at 12:30 PM
    #3
  4. JOY KEMPRAI
    Joy Kemprai Win User

    I have a Surface 3 and recently my screen has gone black for a couple seconds, then...

    Surface Pro 3 c++ error screen

    Hi Christopher,

    Sorry for the inconvenience caused.

    Please follow the steps below and check if the issue can be fixed.

    Step 1: Swipe in from the right and tap or click Settings, tap or click Power, and then tap or click Shut down to shut down Surface. If you can’t shut down Surface normally, press and hold the power button on your Surface
    for 30 seconds.

    Step 2: After Surface turns off, press and hold volume-up button and the power button on your Surface at the same time for at least 15 seconds, and then release both.

    The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds.

    Step 3: After you release the buttons, wait 10 seconds.

    Step 4: Press and release the power button again to turn your Surface back on.

    Hope this helps. Get back to us for further queries on the issue above. We are happy to help!
     
    Joy Kemprai, May 20, 2025 at 12:30 PM
    #4
Thema:

I have a Surface 3 and recently my screen has gone black for a couple seconds, then...

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