Windows 10: I have a very persistent external SSD Virus?

Hello, I seek help very badly. I have a Samsung T5 1TB SSD. I've had it for years and cannot get rid of these "virus" like symptoms.On my windows 10 desktop, I would usually leave my external SSD plugged in all day, every day for at least 2 years. Then all of the sudden I am getting weird symptoms of random audio cutting in and out periodically while using my desktop. I didn't realize at the time it was the SSD. Anyway, I would get random pc freezes even though it wasn't my main drive. The symptom list kept growing, then Blue screen of death randomly.Ok so I fully wipe my main C drive and the

:)

 

External SSD

I have recently bought external SSD, I want to know what are the things i need to take care of before using my external SSD? Any tips and suggestions are welcome. Thank you for your support.

 

External SSD recognized as HDD in Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand your query related to External SSD showing as HDD when connected to the PC using USB 3.0 port. For further clarity on the issue, please respond to the questions below.

1. Have you tried connecting the SSD to any other PC?
   
2. Are you using any converter to connect the SSD through USB 3.0 port?
   
3. Are you using a RAID configuration?
   

I have researched on your query and found that the SSD that you are using is an internal SSD drive, in this case I would suggest you to try updating the Intel Rapid Storage drivers from the

intel website and see if that helps.



In addition, this issue can occur if the SSD is connected to a SATA controller that is identified as RAID (SCSI). I would suggest you to try connecting the SSD to a SATA port that uses AHCI controller such as Intel SATA controller/chipset.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Seagate External Hard Drive

Hi Barbara,

Hardware failure or corruption within your system files are some of the possible reasons why you are experiencing an issue with accessing your external hard drive. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows 10?
• Are you experiencing the same issue when you are trying to access the external hard drive using another PC?
• What troubleshooting steps have you done so far?

In the meantime, we suggest running the automated troubleshooter for hardware. Follow these steps to do so:

• Open the Control Panel.
• Using the search box at the upper right corner of the window, type troubleshooting.
  
• From the search results, click on Troubleshooting.
• Click on Hardware and Sound and then choose Hardware and Devices.
• Once done, restart your computer and then check if the same issue persists.

We are looking forward to your response.