Windows 10: I have a very unusual issue

My computer is going in for repairs so I’m working on my grandson’s computer it’s a HP 15 f387wm laptop running windows 10. The problem is the screen doesn’t work. So I’m running it through my TV. The other problem is we don’t have the password and it showing his email is the only user on there it doesn’t give me an option for another user it just shows his email. We have no idea what the password is. I bought a password key yay! Problem is you have to bring up the menu right when you turn on the computer and it doesn’t come up right away on the TV. That’s the problem. I can’t unlock the screen because I don’t have access to the first screen. If I had screenshots I could try to figure out which keys I’m supposed to be pushing and just do it blindly and see if that works. Does anybody have screenshots once you use the password key? Any help would be greatly appreciated! Thanks Nancy

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Unusual Bluetooth Issue For Me

Hello OldNavyGuy

I did what you suggested and the results are below. The first one says that my device doesn't have BT. I clicked 'Next' and the second screenshot is what popped up next. I'm a little confused because I am using a BT dongle. It shows it in my devices.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.