Windows 10: I have a virus but no AntiVirus programs will detect it.

Discus and support I have a virus but no AntiVirus programs will detect it. in AntiVirus, Firewalls and System Security to solve the problem; Hello! I have a virus that whenever I run Google Chrome and click on a new page, a pop up randomly appears and attempts to hide itself. The goal of... Discussion in 'AntiVirus, Firewalls and System Security' started by Sprismatic, Jan 10, 2017.

  1. SPRISMATIC
    Sprismatic Win User

    I have a virus but no AntiVirus programs will detect it.


    Hello!

    I have a virus that whenever I run Google Chrome and click on a new page, a pop up randomly appears and attempts to hide itself. The goal of the virus is to log my facebook information and hack my account, but luckily I blocked the app it attempts to enable. The problem is that it keeps popping up trying to enable the facebook app, but I can't find the process that causes it and my antivirus programs won't get rid of it (I've tried Avast, Malwarebytes, and AVG)

    Any ideas? Thank you

    :)
     
    Sprismatic, Jan 10, 2017
    #1
  2. STEPHEN BOOTS
    Stephen Boots Win User

    Folder view is changed everytime

    What antivirus program and what virus did it detect?

    -steve
     
    Stephen Boots, Jan 10, 2017
    #2
  3. DAREDEVELOPER
    DareDeveloper Win User
    Gen Variant Zusy

    I have downloaded a program I used a while back. My antivirus is detecting it as Gen.Variant.Zusy.

    Is this virus KNOWN as an OFTEN false-positive?

    I use F-Secure SAFE.
     
    DareDeveloper, Jan 10, 2017
    #3
  4. BRO67
    bro67 Win User

    I have a virus but no AntiVirus programs will detect it.

    bro67, Jan 10, 2017
    #4
  5. DENCAL
    dencal Win User
    Look in Task Manager and End Task of app which is causing the problem, shut down computer, then disconnect router.
    Reconnect router, start computer to check if cleared.
     
    dencal, Jan 10, 2017
    #5
  6. WIN10PRO
    Win10Pro Win User
    I've tried Avast, Malwarebytes, and AVG


    I would add to this list Spyware Hunter: sometimes it makes miracles other programs can't even think of.
     
    Win10Pro, Jan 10, 2017
    #6
  7. ROLANDJS
    RolandJS Win User
    Installing and using Spyware Hunter has been problematic for some and no problem at all for others -- seek counsel from others before adding Spyware Hunter or any other security program to your list.

    amended
     
    RolandJS, Jan 10, 2017
    #7
  8. ROASTERMEN
    RoasterMen Win User

    I have a virus but no AntiVirus programs will detect it.

    It probably got your AV compromised. Viruses can brainwash AVs into thinking they're not dangerous.
     
    RoasterMen, Jan 10, 2017
    #8
  9. SWARFEGA
    swarfega Win User
    If you're having no luck after a couple of days, I would consider doing a clean format to be sure your system is properly clean.
     
    swarfega, Jan 10, 2017
    #9
  10. SAMURIA
    Samuria Win User
    Samuria, Jan 10, 2017
    #10
  11. PRIKKER
    prikker Win User
    Try to run process monitor. You can download it here: Process Monitor It shows much more things then i.e. Process Explorer.
     
    prikker, Jan 10, 2017
    #11
  12. BORG 386
    Borg 386 Win User
    Have you tried resetting Chrome to see if this solves the problem? Another option would be uninstall Chrome completely & reinstall it. Make sure to export your bookmarks before doing this.

    Reset Chrome settings to default - Chrome Help
     
    Borg 386, Jan 11, 2017
    #12
  13. SIMRICK
    simrick Win User

    I have a virus but no AntiVirus programs will detect it.

    Please don't install Spyware Hunter.
    What is the name of this virus and how do you know it's intention? I hope you don't have AVG and Avast installed and running concurrently. You should only have one active AV running on a system. MBAM is okay, as it works in conjunction with your AV.
    Try RKILL , then ADWCleaner and then JRT.
     
    simrick, Apr 5, 2018
    #13
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I have a virus but no AntiVirus programs will detect it.

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