Windows 10: I have all the graphics dowloaded why my games wont play

I play downloaded games from wild tangment and for some reason my system will not let me play some of the games. It's telling me to download an updated graphics, but all of my systems graphics are updated. Please help!!!!

:)

 

Windows 10 Upgrade effecting online game dowloads / playing

Hello Luke,

Thank you for posting your query on Microsoft Community.

As per description, you are facing issue while playing games after upgrading to windows 10.

I would suggest you to provide some information to help you better.

• 
  What is the make and model of your PC?
  
• 
  Do you get any error message/ error code while playing games?
  

I would suggest you to follow the methods given below and check if that helps.

Method 1 Perform clean boot.

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. Try to check the issue in clean boot state.

Refer: How to perform a clean boot in Windows.

http://support.microsoft.com/kb/929135

Note: After clean boot troubleshooting step, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return
your computer to Normal startup mode.

If issue still persists try method 2.

Method 2: Update graphic card driver:

I would also suggest you to update graphics drivers
and check if the issue persists.

• 
  Press Windows key + X and select
  Device Manager.
  
  
  
• 
  Search for Display Adapters and expand it.
  
• 
  Right click on the graphics driver
  and select Update driver software.
  

Refer to article given below to Update the drivers in Windows 10.

How to: Install and Update drivers in Windows 10

Hope this helps. If the issue persists please provide required information and we’ll be glad to assist you.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

Can't play games.

Hi Teresa,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

• Are you getting any error message when you try to play the games?
• Are you trying to play the games online?
• Is the issue confined with a particular game?
• What is the make and model of the computer?
• Have you made any recent changes to the computer?

I suggest you to refer to the link mentioned below to check the compatibility of the games with Windows 8.

Explore Windows 10 OS, Computers, Apps, & More | Microsoft



Method 1: Try updating the graphics card drivers and check if it works.

Follow the steps to update the graphics card driver:

• Press Windows key + X and click on Device Manager.
• Search for Display Adapters.
• Right-click on the Graphics Card and click on
  Update Driver Software.

Method 2: Install the games in Compatibility Mode.

Follow the link below to install the games in
Compatibility Mode.



Make older programs compatible with this version of Windows

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows



Please get back to us with the necessary information if the issue persists.