Windows 10: I have already exited my family group yet i still have parental controls on some of the...

Discus and support I have already exited my family group yet i still have parental controls on some of the... in Windows 10 Gaming to solve the problem; As in the image inserted i am unable to access not just this but various such applications. How do i fix this?... Discussion in 'Windows 10 Gaming' started by Rishabh Shetty, Nov 23, 2023.

  1. I have already exited my family group yet i still have parental controls on some of the...


    As in the image inserted i am unable to access not just this but various such applications. How do i fix this?

    :)
     
    Rishabh Shetty, Nov 23, 2023
    #1
  2. Junaid_A Win User

    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, Nov 23, 2023
    #2
  3. My PC is "locked by parental controls" but my account is not in a family group.

    I removed my account from my family group a few hours ago, as I'm trying to look through an old PC that had parental controls and am no longer in contact with the person who set the controls. But somehow I've just been locked out again, and I'm not sure
    how to get rid of this.
     
    GramValentin, Nov 23, 2023
    #3
Thema:

I have already exited my family group yet i still have parental controls on some of the...

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