Windows 10: i have an hp pavilion 15

hi i have a pavilion 15 it came with windows 7, but got a free update, 10 years down the line to today ive had to take to a store for factory reboot,

but now its telling me the windows 10 which was installed in my laptop at the repair shop is saying not activated, i thought i had done a full back up on an external hard drive but even that doesnt work, i need to use this hp pavilion for my itunes. so i bought a new laptop, but when i sign into the old hp pavilion laptop it is showing me settings for my new asus vivabook

:)

 

SDIMM upgrade for Hp Pavilion 15.6 laptop cs0064st

The Pavilion is spec'd for a maximum of 16 GB (2 X 8GB). I suggest checking here: RAM & SSD Upgrades | HP - Compaq Pavilion 15-cs0064st | Crucial.com. You may be able to find RAM elsewhere (like Newegg.com) more cheaply, though.

32 GB of Optane memory sounds like a cache for a spinning hard drive. Is that what you have? If you upgrade the main drive to an SSD, the optane cache will be of little or no use. (No harm, just pointless.)

 

HP Pavilion 15 randomly shuts down incorrectly if fast startup enabled

I've just updated an HP Pavilion 15 from Windows 8.1 to Windows 10 (Home 64 bit). If fast startup is enabled, the laptop freezes at the very least step of the shutting down process. The shutting down process goes like this:

1. First you click on shut down
2. The shut down screen appears
3. The screen turns off and then the fan starts to spin at high speed
4. After 4-5 seconds, the fan stops
5. The laptop is completely turned off, no lights are turned on (in most of PC's)

Well, my problem is that randomly, the Pavilion 15 freezes after step 4 has been completed, with the light of the ON/OFF button turned on forever. Sometimes it turns off correctly, but many other times this happens. If I disable the fast startup, this won't happen and it will always turn off correctly.

What can I do?
How is it that it's random?

I've tested this with no apps running on background, so that can't be the reason, besides, no apps or programs can freeze the system after the step 4 has been completed, since they are all shut down after step 1.

Also, the fast startup option was activated when I was using Windows 8.1 and never had a single problem with this laptop.

 

HP Pavilion 15

hi all , i have nine (9) month old HP Pavilion 15 notebook PC since upgrade to ten the: HP 3D DriveGuard . is not working , i have tried all kinds of uninstalls , updates , rollbacks and restarts till im still spinning when little circle has long gone
, very frustrating , also the only way i could get laptop to shut down was to roll back to this version...... Intel(R) Management Engine Components - Intel Corporation - 9.5.23.1766..... from the updated version 11........thank you to anyone who takes
the time to read this...