Windows 10: I have an issue with my Internet, so I downloaded the wireless driver and it worked but not...

I don't know much about he computer

:)

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.

 

Problem with Dell Wireless 5630's driver

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

The issue you are facing could be due to the wireless driver us outdated. Let’s try simple steps and check if it helps in resolving the issue.

Step 1.

I suggest you to update the wireless driver manually and check if it helps.

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Network adaptor and expand it.
  
• 
  Right click on the wireless device driver
  and click on update.
  

If the issue still persist try the below step.

Step 2.

I would recommend you to go to the dell wireless manufacturer website and download the latest updated wireless driver and install the same. Check if it helps.

Hope this helps. Post us with the status we will be glad to help you.

 

Problem with wireless connection

Hi,

What is the make and model of your computer?

I suggest you to follow the steps mentioned in the following link:

Wired and wireless network problems

http://windows.microsoft.com/en-US/...1&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1

Also applies to Windows 10.

If the issue persist, I suggest you to un-install the current version of wireless card driver installed and then try to download and install wireless card drivers from your computer manufacturer website and check.

Follow the steps on how to un-install the wireless card driver.

• 
  Press Windows Key + X.
  
• 
  Select Device Manager.
  
• 
  Expand Network adaptors.
  
• 
  Right click on wireless card driver and select
  Un-install.
  

Windows will prompt you to confirm the device’s removal. Click
OK to remove the driver.

After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the network adaptor card. Now you may check with the issue.

If the above steps doesn't help, I suggest you to login to other computer which has internet connectivity, visit the computer manufacturer website of the issue computer and then download the latest driver
for the wireless card and save it to a external flash drive. Once you successfully save the drivers setup file, insert the flash drive on the issue computer and then try to install the drivers and check with the issue.

Please reply us on the status of the issue to assist you further.