Windows 10: I have been billed and now due for $99.99. I see I will be billed again for the same amount...

I have been billed and now due for $99.99. I see I will be billed again for the same amount in Feb, 2024. How do I fix this?

:)

 

Windows 10 update stall at 99%

Hi Trevor,

Please answer these question to assist you better.

When you say 'update to Windows 10 stalling at 99%' are you referring to upgrade to Windows 10 is stuck or unable to update Windows to different builds?

If your upgrade to Windows 10 Is stuck at 99% then refer the link below suggested by
Ander Da Costa on May 6, 2016 and follow the steps suggested.

Redirecting

If you are referring to Windows updates then follow the steps and check.

Run the Update Troubleshooter on the computer.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on Troubleshooting and click on the view all option on the left panel.
• Run the Windows Update troubleshooter.
• Restart the system and check if the issue is resolved.

Do let us know the status of the issue to assist you further. Thank you.

 

Billing

We don't work for Microsoft.

We are mainly volunteers here.

Due to privacy restrictions we have no access to your private details to be able to assist you here.

How to investigate a billing charge from Microsoft or MSbill.info.

How to investigate a billing charge from Microsoft - Microsoft Support

Cancel or turn off recurring billing for a Microsoft subscription:

Cancel your Microsoft subscription - Microsoft Support

Contact Microsoft Store Support

https://support.microsoft.com/en-us...-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

__________________________________________

Order history

Look up a guest order using your email address and order number

1. Get more info about refunds
   
2. Investigate unknown charges on your statement
   
3. Prevent accidental or unauthorized purchases
   
4. "Microsoft office locations around the world"
   
   https://www.microsoft.com/en-us/worldwide.aspx
   
   "Global Customer Service phone numbers"
   
   https://support.microsoft.com/en-au/help/13948/global-customer-service-phone-numbers
   

 

Billing

Hi,

Microsoft payment and billing help

Here's how to find help for your Microsoft payment and billing issues.

• Go to
  Microsoft account help
  .
• Scroll down to Payment options and orders.

Thank you.