Windows 10: I have been doing the updates as they have come in. I am getting the blue screen saying...

I have found other people with the same error. I have tried the fixes in a different string but I too get access denied when trying to run the bootrec.exe /fixboot . I have created a bootable media USB and boot from the USB but still brings up the same options from . I tried to fix from the bootable media but need my license code. If I could boot up I would have my product key. But no! I have been surfing the Microsoft site and have tried many fixes to no avail.


The repair option fails. I had a restore file but that doesn't complete either. I was able to get to the command prompt and backup some important files but I would really like my computer to boot normally.


Thanks for any and all help.

:)

 

i get the blue screen saying there is an error and it restarts Windows 10.

Hi Tracey,



Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Windows 10.



I do appreciate your efforts and time, and will assist you with the issue.

• 
  What is the exact error message you see on the computer screen?
  

Meanwhile I suggest you to try the steps provided by Babu V in the link below.

How to troubleshoot blue screen errors in Windows 10



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response